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Topic # 148628 25-Jun-2014 12:42
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Hi. 

We have a UFB order in progress. Today our ISP gave us an update which stated: 

Chorus build has been completed. Current update from Chorus is that this job is  currently awaiting cable allocations, once completed - installation date will be scheduled directly with yourself

They can't explain anything further to me, or give me an indication of timing. Anyone with experience with this able to shed a little light please?

Also after Fibre was installed on our street at the end of each driveway or doorway are little white circular "caps". Are these Fibre related and if they are at the end of the driveway as opposed to at our backdoor which also abutts a road, does this mean to get Fibre they would come up our long concrete driveway?


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  Reply # 1074233 25-Jun-2014 13:12
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You can't hurry Chorus. As hard as it is, just wait wait and see.




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  Reply # 1074234 25-Jun-2014 13:14
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timmmay: You can't hurry Chorus. As hard as it is, just wait wait and see.


I know I can't hurry them, I simply want an idea on timing so I can plan accordingly. If this stage NORMALLY takes a month, then I can set expectations.


 
 
 
 


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  Reply # 1074237 25-Jun-2014 13:19
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Your with Vodafone right?
If so ill suss it.



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  Reply # 1074238 25-Jun-2014 13:20
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TimA: Your with Vodafone right?
If so ill suss it.


This isn't for a VF customer unfortunately. 


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  Reply # 1074255 25-Jun-2014 13:49
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As a general rule I attribute a month for each stage.

Customer Contact
Approval/Body Corporate (if required)
Design
Build
Implementation

I advise my customers they can have a connection up and running in as much as six months, if its sooner then that becomes a bonus.

All the best...






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  Reply # 1074286 25-Jun-2014 14:22
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networkn:
timmmay: You can't hurry Chorus. As hard as it is, just wait wait and see.


I know I can't hurry them, I simply want an idea on timing so I can plan accordingly. If this stage NORMALLY takes a month, then I can set expectations.



Mine was meant to be installed in two weeks, but took 8 months. You can't plan it.When it's ready you can turn off the old connection.




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  Reply # 1074388 25-Jun-2014 16:26
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networkn: Also after Fibre was installed on our street at the end of each driveway or doorway are little white circular "caps". Are these Fibre related and if they are at the end of the driveway as opposed to at our backdoor which also abutts a road, does this mean to get Fibre they would come up our long concrete driveway?



Can you post a pic of one of these caps? Someone who's involved with UFB will recognise them if they relate to that.




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  Reply # 1074410 25-Jun-2014 16:53
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networkn: Hi. 

We have a UFB order in progress. Today our ISP gave us an update which stated: 

Chorus build has been completed. Current update from Chorus is that this job is  currently awaiting cable allocations, once completed - installation date will be scheduled directly with yourself

They can't explain anything further to me, or give me an indication of timing. Anyone with experience with this able to shed a little light please?

Also after Fibre was installed on our street at the end of each driveway or doorway are little white circular "caps". Are these Fibre related and if they are at the end of the driveway as opposed to at our backdoor which also abutts a road, does this mean to get Fibre they would come up our long concrete driveway?



Is your current copper overhead or underground?

We were in similar situation, i.e. white caps at the start of the long concrete driveway to a rear section house and recently got our UFB done.

Chorus said to us they generally install Fibre in same manner as current copper.

Since the copper was overhead, they just ran a Fibre cable parallel to it above the drive way and all done within about 6 weeks from the time we placed the order with our ISP.




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  Reply # 1074412 25-Jun-2014 16:55
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ankit816:
networkn: Hi. 

We have a UFB order in progress. Today our ISP gave us an update which stated: 

Chorus build has been completed. Current update from Chorus is that this job is  currently awaiting cable allocations, once completed - installation date will be scheduled directly with yourself

They can't explain anything further to me, or give me an indication of timing. Anyone with experience with this able to shed a little light please?

Also after Fibre was installed on our street at the end of each driveway or doorway are little white circular "caps". Are these Fibre related and if they are at the end of the driveway as opposed to at our backdoor which also abutts a road, does this mean to get Fibre they would come up our long concrete driveway?



Is your current copper overhead or underground?

We were in similar situation, i.e. white caps at the start of the long concrete driveway to a rear section house and recently got our UFB done.

Chorus said to us they generally install Fibre in same manner as current copper.

Since the copper was overhead, they just ran a Fibre cable parallel to it above the drive way and all done within about 6 weeks from the time we placed the order with our ISP.



I imagine ours will be underground given they tore the street up for 2 months. Not sure how they intend to get the fibre up the drive way at this stage.

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  Reply # 1074415 25-Jun-2014 16:58
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networkn:
ankit816:
networkn: Hi. 

We have a UFB order in progress. Today our ISP gave us an update which stated: 

Chorus build has been completed. Current update from Chorus is that this job is  currently awaiting cable allocations, once completed - installation date will be scheduled directly with yourself

They can't explain anything further to me, or give me an indication of timing. Anyone with experience with this able to shed a little light please?

Also after Fibre was installed on our street at the end of each driveway or doorway are little white circular "caps". Are these Fibre related and if they are at the end of the driveway as opposed to at our backdoor which also abutts a road, does this mean to get Fibre they would come up our long concrete driveway?



Is your current copper overhead or underground?

We were in similar situation, i.e. white caps at the start of the long concrete driveway to a rear section house and recently got our UFB done.

Chorus said to us they generally install Fibre in same manner as current copper.

Since the copper was overhead, they just ran a Fibre cable parallel to it above the drive way and all done within about 6 weeks from the time we placed the order with our ISP.



I imagine ours will be underground given they tore the street up for 2 months. Not sure how they intend to get the fibre up the drive way at this stage.


They tore our street as well but ran fibre cable on electricity poles through the driveway same to what the copper was doing. So it just depends on your current copper.

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  Reply # 1074420 25-Jun-2014 17:07
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One guy in our building has it so far as the cable has been installed into his apartment cupboard (but no ONT) (directly above us - he's with Snap and I'm with Slingshot) no one has been in touch to me despite Vision stream installing stuff into a cupboard in my levels hallway.

We've put our request in at roughly the same time, yet work isn't been completed at the same time, yet we're in the same building...

Slingshot calls me to tell me there is no updates, it's ridiculous.



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  Reply # 1074423 25-Jun-2014 17:09
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Here is the picture:

https://www.dropbox.com/s/2ejtv7dh8ie6gtz/20140625_162734.jpg

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  Reply # 1074426 25-Jun-2014 17:18
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networkn: Here is the picture:



Yep, I'm pretty sure that's the newer style UFB things at the road side. I've seen those around Palmerston North, as the earlier ones like this:



keep getting their tops knocked off or get damaged by people/cars.




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  Reply # 1074451 25-Jun-2014 17:48
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It means they have done the civil/build work.

Now it is with a team that write down what number port the fibre will connect to - this does not take long at all. As soon as it happens it will be staged to dispatch who will allocate a time slot for the provisioning boys to do the install.

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  Reply # 1074501 25-Jun-2014 19:07
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networkn: Here is the picture:

https://www.dropbox.com/s/2ejtv7dh8ie6gtz/20140625_162734.jpg


The little white caps look like they are the capped ends for starter pipes running out of the round lidded handhold (the handholds are the replacements for the rectangular pedistals used on older builds.

The use of starter pipes was to try and avoid haveing to break up the seal/concrete around the PEDs or hand holds - so in your case they would only have to cut and open a section around the caps to extend the conduits and not the whole area around the handhold.

In your case was the communial build down the street just completed ?  If so then the feeding fibre has be installed/ spliced and tested before the area is released ( That is the stage your 'job' appears to be waiting completion)


If you dont have existing conduiting down the driveway and your service cables are buired - then that stll has to be organised and done as part of the provisioning process but if it is a shared driveway then it has to go throught to chorus concenting and maybe an additional design and build stages before it is released for provisioning



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