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#150070 10-Jul-2014 13:37
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Currently having a strange phone problem for a week or so -

When the phone line and adsl are both in the filter, only the adsl works and the phone line has the engaged/busy tone.

When the phone line is plugged directly into the wall socket the phone works (adsl modem now disconnected)

Phone and adsl both in the filter - the landline has a busy tone again.

Have tried two adsl filters and get the same issue..

A chorus tech came to visit a couple of months ago due to a similar issue with the wiring, but where both the adsl and the phone line stopped working intermittently due to a 'line is busy' type fault.  As far as I know he just cut the cable to the extension lead and did not put in a master filter, as the wall socket is still the standard BT type.

Any ideas would be appreciated, I know it's house wiring related but don't want to pay for another Chorus call out if can help it..

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  #1086433 10-Jul-2014 13:50
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The modem or the modem cord is putting a dc load on the line. Try phone in filter. phone + modem cord and Phone + modem. Maybe modem with power on and off. I don't see it as a fixed wiring problem.



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  #1086440 10-Jul-2014 14:11
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Thanks, I'll try that later.

If the fault is isolated to a DC load down the modem cable would that mean a faulty modem?   It's ~3yrs old vodafone huawei HG556a

 
 
 
 


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  #1087928 13-Jul-2014 02:21
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Yeah I am thinking the same - modem faulty and possibly causing the line to be "picked up" when ever it is plugged in




Ray Taylor
Taylor Broadband (rural hawkes bay)
www.ruralkiwi.com

There is no place like localhost
For my general guide to extending your wireless network Click Here






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  #1089130 15-Jul-2014 10:20
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Thanks for all your help, I would never have thought of that and would've ended up with another house wiring visit. It does seem like that is the problem - line is busy whenever the modem cable is connected. 

Used it as an opportunity to upgrade to UFB - made the order with Telecom yesterday and a shiny new HG630b was delivered this morning. It can handle ADSL whilst waiting for the fibre install to happen..

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