Good nz ISPs?

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reve4rekcah

17 posts

Geek

#15183 8-Aug-2007 15:02

Im currently using worldnet and im very unsatisfied with what they give me. Just wondering what isps u guys use and which one u guys think is the best.

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183 posts

Master Geek

#81586 8-Aug-2007 15:16

lots of people seem to like (worldxchange) Xnet, I've only been with them a week but I like what I've seen so far

http://www.geekzone.co.nz/forums.asp?ForumId=49&TopicId=15067&page_no=3

TheOne

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Wannabe Geek

#81603 8-Aug-2007 17:47

Im with Xnet.. there awesome

Niel

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#81604 8-Aug-2007 18:04

XNet, never looked back.

You can never have enough Volvos!

reve4rekcah

17 posts

Geek

#81608 8-Aug-2007 18:14

hmmmm, seems like everyone here is satified with xnet, i might consider paying the $100 dollar early disconnection fee with worldnet if it means i can get better speeds and services lol.

ajobbins

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#81611 8-Aug-2007 18:35

My changeover to Xnet is scheduled some time in the next hour

Niel

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#81629 8-Aug-2007 20:59

reve4rekcah: hmmmm, seems like everyone here is satified with xnet, i might consider paying the $100 dollar early disconnection fee with worldnet if it means i can get better speeds and services lol.

Check with XNet, but from memory they will pay the early contract termination fee for you.

You can never have enough Volvos!

NZBJH

15 posts

Geek

#81639 8-Aug-2007 21:28

If you can get TelstraClear's cable, its great. I switched from Telecom ADSL a month ago to one of the 4mbs (now upgraded to 10mbs for free) and it was like a whole new world.

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ajobbins

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#81652 8-Aug-2007 22:03

Xnet will currently waive the churn fee ($41) but you are still responsible for the early disconnection fee from your existing ISP. I am currently in the process of disputing mine with Woosh as the reason I am changing is entirely their bad. Perhaps you could try the same.

reve4rekcah

17 posts

Geek

#81799 9-Aug-2007 19:21

NZBJH: If you can get TelstraClear's cable, its great. I switched from Telecom ADSL a month ago to one of the 4mbs (now upgraded to 10mbs for free) and it was like a whole new world.

I wish i could, but unfortunately auckland doesn't have cable internet for residental sigh...

About the churn fee, whats that about?

bjhoogs

183 posts

Master Geek

#81804 9-Aug-2007 20:25

reve4rekcah:About the churn fee, whats that about?

A fee charged by world exchange when you switch to them from (adsl with) another isp (currently not charged)

grant_k

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#81842 9-Aug-2007 23:40

bjhoogs:
reve4rekcah:About the churn fee, whats that about?

A fee charged by world exchange when you switch to them from (adsl with) another isp (currently not charged)

No, that's not correct.

Telecom Wholesale charge all ISPs a "Churn Fee" when existing customers (either Telecom's or those currently with other ISPs) want to switch from one ISP to another. I guess the intention is to cover the costs incurred by Telecom when their technicians have to change the patch cords or reconfigure DSLAM or Router profiles at the exchange.

At least, that is what I am guessing the Churn Fee is intended to pay for, according to my limited understanding of the subject. Someone else may have a better idea of the reasoning behind it.

cokemaster

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#81854 10-Aug-2007 08:45

bjhoogs:
A fee charged by world exchange when you switch to them from (adsl with) another isp (currently not charged)

Remember that many ISP's don't charge fees because they bundle it in with their minimum 12+ month contract. If you try to disconnect before then, you'll certainly be paying a 'disconnection' fee which at least some of it will cover the connection/churn 'fee'.

So in summary, if WXC is charging this fee (which I haven't checked) - perhaps they don't have a minimum term (apart from the first 30 days)? Others such as Xtra (one of the lowest at $90), Orcon, Ihug, slingshot, woosh all have 12 month terms.

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grant_k

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#81857 10-Aug-2007 08:59

cokemaster: So in summary, if WXC is charging this fee (which I haven't checked) - perhaps they don't have a minimum term (apart from the first 30 days)? Others such as Xtra (one of the lowest at $90), Orcon, Ihug, slingshot, woosh all have 12 month terms.

To clarify, currently:

WxC is NOT charging ANY joining fee
AND:
There is NO minimum term i.e. no contract

It's the best of both worlds really!

A $90 joining fee charged by Xtra certainly doesn't sound like "one of the lowest" to me

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#81861 10-Aug-2007 09:05

grant_k:

A $90 joining fee charged by Xtra certainly doesn't sound like "one of the lowest" to me

Its not a joining fee. Its a disconnection fee. Joining (ie. new customer or moving house) is still free.

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grant_k

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#81863 10-Aug-2007 09:24

cokemaster: Its not a joining fee. Its a disconnection fee. Joining (ie. new customer or moving house) is still free.

Well -- Joining Fee / Disconnection Fee -- Whatever...

It all means money that the customer has to pay to move ISPs. Orcon hit me up for a $50 fee when I left and it tends to leave a bad taste in your mouth, discouraging you from going back.

A $90 "Disconnection" fee from Xtra well that's just daylight robbery in my book. Definitely NOT the sort of policy that will endear them to prospective customers.

Once again, WxC are leading the way and showing how things SHOULD be done

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