So the story begins with a new UFB connection with SNAP. Now seeing as I live in Hamilton the LFC managing the install is Ultra Fast Fibre.
Originally the confirmed install date was set for the 11th of September. No show as they had my wrong phone number. The overhead fibre cable install from the pole to the premises was then booked for the 12th September, again no show. So the booking date was set for the 15th of September, external contractor install crew turns up to installs the ONT and ETP and a half finished job for the external conduits, unable to complete the install as UFF have yet to connect the overhead fibre. So still no connection as of today.
I rang SNAP yesterday who told me UFF would be contacting me yesterday afternoon, well still no call. And today I rang UFF who now say they have no updates whatsoever and have stated they'd call me back, of which they have promised to do on several occasions only to be never heard of again.
Has anyone else ever experienced such troubles with UFF.