Broadband Networking problem

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Wills1

710 posts

Ultimate Geek

# 15222 10-Aug-2007 10:02

My partner has a new job with Telecom, So we have switched from xnet to xtra.
Our desktop is connected to a dlink 502t and a netgear wrg614 router. Since changing isp's. We have noticed that the laptop can only access some sites. Like trademe for example. But I cant load up the ANZ homepage. Firefox says "Server not found Firefox can't find the server at www.anz.co.nz" Any ideas how I can fix this? any help would be great

freitasm

BDFL - Memuneh
64625 posts

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Geekzone

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# 81876 10-Aug-2007 10:25

I would say either the router, or your laptop has a badly configured DNS IP address...

My technology disclosure | Digital Transformation | Enterprise Content Management | Customer Relationship Management | Data Insights, Business Intelligence and Advanced Analytics

Wills1

710 posts

Ultimate Geek

# 81878 10-Aug-2007 10:29

How would I go about fixing this? Im not very clued up on this sort of thing

freitasm

BDFL - Memuneh
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Geekzone

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# 81880 10-Aug-2007 10:32

You will need to check the router configuration, by accesing the router's configuation web page (instructions in the manual or someone else could post here, since I don't have this router).

Also you will have to check you laptop's configuration, by right-clicking Network | Properties then checking the TCP/IP properties for the connection.

My technology disclosure | Digital Transformation | Enterprise Content Management | Customer Relationship Management | Data Insights, Business Intelligence and Advanced Analytics

Oblivian

3350 posts

Uber Geek

# 81881 10-Aug-2007 10:33

Its for that very reason I have 'tripple redundancy'

Connection with Xtra, but 2 different ISP DNS servers :) That way if 1 of the 3 go down (with exception of radius login issues) it still lives.

Can be faster too.

http://www.siliconlogic.co.nz/isps.htm has a reasonably good list of the login/DNS details

Wills1

710 posts

Ultimate Geek

# 81883 10-Aug-2007 10:41

ok, The router is set to "Get Automatically From ISP"

And the laptops ip address is set to 192.168.1.2

bites

24 posts

Geek

# 81915 10-Aug-2007 15:32

Wills1: My partner has a new job with Telecom, So we have switched from xnet to xtra.
Our desktop is connected to a dlink 502t and a netgear wrg614 router. Since changing isp's. We have noticed that the laptop can only access some sites. Like trademe for example. But I cant load up the ANZ homepage. Firefox says "Server not found Firefox can't find the server at www.anz.co.nz" Any ideas how I can fix this? any help would be great

ANZ can be a bit of a pain .. they use dynamic TCP window sizes and this causes a number of issues.

Quite often when there is an MTU transmission problem (eg no larger than 1500 allowed) then the page wont load... and this is only on certain websites such as www.anz.co.nz etc :)

Wills1

710 posts

Ultimate Geek

# 82093 12-Aug-2007 15:15

All sorted now. It was a DNS server problem.