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Topic # 152430 26-Sep-2014 10:35
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Yesterday I received 3 identical bulk-marketing email messages from a major NZ ISP. To be clear - these are internally sourced messages and this is confirmed by the headers.

My business used to be a customer of this ISP but haven't been for a while.

The emails were pushing their cloud offerings.

Problem is - 2 of 3 email addresses these messages were sent to have the hallmarks of spam when used in this context, or at minimum have no relationship to any dealings I had with this company. 1 was to another business I operate which has never had any relation to this ISP, and the other to an email address I only use for domain whois records. (side note - I have never used this ISP for registration services).

I have contacted this ISP and they have been so far unable to explain how they got these email addresses.

I am disappointed because not only is this company one of NZ's oldest ISP's, they are also a company which has a pretty 'business like' reputation.

Has anyone else received these emails?

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  Reply # 1138129 26-Sep-2014 11:38
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  Reply # 1138194 26-Sep-2014 12:49
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Yes contact the department of internal affairs anti spam team via the link above. All companies should have records where they sourced your email from, and that they have permission. So it sounds like the ISP has dropped the ball and systems are lacking.

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