No DSL ports free in Oteha, Albany. Can anyone help?

Forums › New Zealand Broadband › No DSL ports free in Oteha, Albany. Can anyone help?

robby666111

8 posts

Wannabe Geek

Topic # 153539 30-Sep-2014 13:39

Hi,
I have just moved to Oteha in Albany, and Spark tell me there are no ports free for DSL on the cabinet...
This is madness!!!
I have read other forums here about the same issue, and most seem to get resolved, so I am hoping someone can help. So far no ISP can tell me how long I will have to wait for a DSL port to come free.

I have tried other options, but so far all are dead ends, including:
Chorus UFB - Scheduled for cable laying June 2016
Compass WiMax - No line of sight to tower
Vodafone and Spark Wireless data - Works but is too expensive ($50 for 3GB!!!)
Vector Fibre - Cable close by, but $1200 install fee, and then $450+ per month.
Whoosh - No coverage
etc...

I work a lot from home in a software/electronic design services. So internet is essential for me!!

Can anyone here assist at all?

Kind Regards
Rob.

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Reply # 1144185 30-Sep-2014 13:43

As frustrating as it is, none of the ISP's will be able to tell you when a port will be free. We can't reliably predict when someone will move out of your area to free up a port. I take it there are no plans to upgrade the equipment in your local cabinet until the scheduled UFB rollout? I haven't checked - do you know if RBI is available in your area? http://www.vodafone.co.nz/broadband/rural/

http://community.vodafone.co.nz
onlinecare@vodafone.co.nz

Ragnor

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Reply # 1144197 30-Sep-2014 13:47

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robby666111:

I work a lot from home in a software/electronic design services. So internet is essential for me!!

Lesson learnt, research the connectivity options before moving.

graemeh

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Reply # 1144226 30-Sep-2014 14:00

robby666111: Can anyone here assist at all?

Getting to know your neighbours might be a good option.

See if they are willing to share their internet access given suitable financial compensation. :) Free beer on a regular basis might also be an option.

robby666111

8 posts

Wannabe Geek

Reply # 1144228 30-Sep-2014 14:01

Ragnor:
robby666111:

I work a lot from home in a software/electronic design services. So internet is essential for me!!

Lesson learnt, research the connectivity options before moving.

I did actually. I rang Spark two weeks before we moved. They told me there were no issues!! Both ADSL and VDSL were available at my location. I can only presume that the rep did not check the wait status of my new address, as when it came to be installed I got an "opps" from the other end of the line!!

robby666111

8 posts

Wannabe Geek

Reply # 1144232 30-Sep-2014 14:07

Yep tried RBI. We are about 500m out of range...

sbiddle

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Reply # 1144236 30-Sep-2014 14:13

Did you request VDSL2 or ADSL2+?

robby666111

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Wannabe Geek

Reply # 1144252 30-Sep-2014 14:31

sbiddle: Did you request VDSL2 or ADSL2+?

Tried both through various ISP's.
Seems the cabinet must be pretty full and with UFB due June 2016, I suspect there are no upgrades planned.

wongtop

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Reply # 1144272 30-Sep-2014 14:36

Worst comes to worst there is 2degrees 12GB/$99 which is a bit more palatable than the other mobile offerings - if you don't manage to sweet talk a neighbour. http://www.2degreesmobile.co.nz/mobile-data/zone-data-packs

dolsen

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Reply # 1144277 30-Sep-2014 14:47

graemeh:
robby666111: Can anyone here assist at all?

Getting to know your neighbours might be a good option.

Or the alternative, annoy your neighbours enough to make them move out :-)

linw

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Reply # 1144321 30-Sep-2014 15:32

dolsen:
graemeh:
robby666111: Can anyone here assist at all?

Getting to know your neighbours might be a good option.

Or the alternative, annoy your neighbours enough to make them move out :-)

That only works if you know you are next in line!

Inphinity

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Reply # 1144325 30-Sep-2014 15:39

One person supports this post

linw:
dolsen:
graemeh:
robby666111: Can anyone here assist at all?

Getting to know your neighbours might be a good option.

Or the alternative, annoy your neighbours enough to make them move out :-)

That only works if you know you are next in line!

Or can be annoying enough to keep the line moving ;)

Windows 7 x64 // i5-3570K // 16GB DDR3-1600 // GTX660Ti 2GB // Samsung 830 120GB SSD // OCZ Agility4 120GB SSD // Samsung U28D590D @ 3840x2160 & Asus PB278Q @ 2560x1440
Samsung Galaxy S5 SM-G900I w/Spark

sbiddle

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Reply # 1144354 30-Sep-2014 16:04

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robby666111:
sbiddle: Did you request VDSL2 or ADSL2+?

Tried both through various ISP's.
Seems the cabinet must be pretty full and with UFB due June 2016, I suspect there are no upgrades planned.

Unless you've been told this by a Chorus employee I wouldn't believe it.

RunningMan

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Reply # 1144362 30-Sep-2014 16:13

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Have you had a read through this thread - same issue, same location a couple of months ago. Might help you out.

http://www.geekzone.co.nz/forums.asp?forumid=49&topicid=146899

losspwd

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Reply # 1153165 13-Oct-2014 21:12

I think you should talk to your neighbor to reach help if it is possible.

insane

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Reply # 1153166 13-Oct-2014 21:26

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Call back the ISP which has you as a waiter, and get them to call Chorus to ask how many people are waiting. I don't believe they are able to tell you where in the queue you are, but they can certainly tell you how many people are waiting on that cabinet and what the average wait length is, that should give you an idea how long you may be waiting for. Sometimes it's actually not that long given the musical chairs people play with housing these days.

If they tell you they can't do that, then ask to speak to someone else as I frequently got this info out of the Telecom/Chorus provisioning staff back in the days...

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