Broadband promo?

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tims

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#15708 4-Sep-2007 12:12

Hi

Got a call last night from some sales guy who asked me if I was happy with my Slingshot dial up service and offered me a promo Broadband trial for 3 months for only $4.00/month more than what I'm paying for dial-up and if I was not happy with Broadband I could send the modem back after the free months.
I agreed to the trial and gave him my Telecom account details but when I rang Slingshot this morning they did not know anything about it (I'm almost certain the guy said he was from Slingshot). Now I'm a bit concerned about who I spoke to last night and what he can do with my Telecom account details (if anything).
Does anyone know if any company is offering this deal at the moment. He said the modem kit would be arriving in 2-3 days so I'll guess I'll know who rang if and when it turns up.

kfella2000

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#85279 4-Sep-2007 12:34

Sounds a strange one allright. I would tend to go with your first thoughts as to it being someone from Slingshot as I cant think of how other telcos would know if you had a slingshot dial up account. The only other possibility of course is Telecom as they would see the dial up number that goes from your home phoneline or if you are not with Telecom for your phone service your provider there. As you said though if the modem does arrive there will be a packing slip with it.

tonyhughes

Hawkes Bay
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#85280 4-Sep-2007 12:39

Its probably a seperate internal team, or an outsourced marketing team, either way, with a legitmate customer database, and probably no direct link to the helpdesk.

(e.g. they sell it, and send the details off for provisioning, and walk away to the next ~~sucker~~ sale)

freitasm

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#85282 4-Sep-2007 12:53

By principle people should not, never ever, hand any information to people who cold call. If it's an offer you should hung up and call the company line directly, not a phone number they give you.

They could use your Telecom account number to port your number to another provider for example. They could close your account. They could cause havoc. Or not.

But just in case people don't give your personal information to anyone who calls you.

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hellonearthisman

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#85316 4-Sep-2007 16:24

I put this question to the slingshot forum, I got this reply.

Yes this is a deal we are currently offering (was launched last night). Sounds like sounds miscommunication here...

Just to clarify:

It is only available to existing Slingshot dial up customers only & is only available to our internal telemarketing team.
_________________
Scott Hoogerbrug
Marketing
Slingshot

paradoxsm

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#85344 4-Sep-2007 18:38

A friend has shlingshot dial up, Wonder if she would benefit from such an offer.

But I was told there is more money in Dial-up though so seems a strange push.