Attn: Inspire UFB clients

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MichaelNZ

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Topic # 157408 30-Nov-2014 18:16

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Inspire have quietly released their new 200/100 and 200/200 plans:

Residential:
http://www.inspire.net.nz/products/ufb-res-signup.html

Business:
http://www.inspire.net.nz/products/ufb-bus-signup.html

I have been advised that clients on the 100/50 plan will be upgraded to 200/100 at the same price, though it may be advantageous for people to ask for it to be done sooner.

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Reply # 1185919 30-Nov-2014 20:36

Interesting as I am in the market and to a change to UFB

Inspire for some good reasons are on my list. Their entry 50/10 plan was $70 for 50GB but now the entry level is the 100/20 which is $75 with 50GB

I wonder if in particular myrepublic is now having an impact on the market, I read that that occurred in Singapore i.e. the ISPs and Telcos starting to make their offers more attractive to compete with them ?

MichaelNZ

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Reply # 1185924 30-Nov-2014 20:44

xlinknz: Interesting as I am in the market and to a change to UFB

Inspire for some good reasons are on my list. Their entry 50/10 plan was $70 for 50GB but now the entry level is the 100/20 which is $75 with 50GB

I wonder if in particular myrepublic is now having an impact on the market, I read that that occurred in Singapore i.e. the ISPs and Telcos starting to make their offers more attractive to compete with them ?

Have you checked to see if Inspire service your area with UFB?

My experience with Inspire has been they are pretty good for basic services, but they seem to struggle with bespoke or higher end stuff for businesses who are serious users. If this is not an issue for you, I'd suggest considering them.

My suggestion is - if you want a good Internet experience - don't worry about what the mass market ISPes are doing, who is the cheapest or who is the biggest bragger on Geekzone about how leet they claim their as-yet-to-be-baptised-by-fire network is or how everyone else but them suck.

Find an ISP who presents a professional image, charges a price you are happy with (may not be the cheapest) and doesn't screw you on the contract terms.

One other thought - if you want a good experience, buy your own router and be willing to spend $400-500 or more.

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plambrechtsen

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Reply # 1185940 30-Nov-2014 20:53

MichaelNZ:
xlinknz: Interesting as I am in the market and to a change to UFB

Inspire for some good reasons are on my list. Their entry 50/10 plan was $70 for 50GB but now the entry level is the 100/20 which is $75 with 50GB

I wonder if in particular myrepublic is now having an impact on the market, I read that that occurred in Singapore i.e. the ISPs and Telcos starting to make their offers more attractive to compete with them ?

Have you checked to see if Inspire service your area with UFB?

My experience with Inspire has been they are pretty good for basic services, but they seem to struggle with bespoke or higher end stuff for businesses who are serious users. If this is not an issue for you, I'd suggest considering them.

My suggestion is - if you want a good Internet experience - don't worry about what the mass market ISPes are doing, who is the cheapest or who is the biggest bragger on Geekzone about how leet they claim their as-yet-to-be-baptised-by-fire network is or how everyone else but them suck.

Find an ISP who presents a professional image, charges a price you are happy with (may not be the cheapest) and doesn't screw you on the contract terms.

One other thought - if you want a good experience, buy your own router and be willing to spend $400-500.

I also find Facebook book a good place as typically you will see the level of customers complaining or not. Be especially wary of ones without any complaints as some ISPs have been known for deleting posts.

A race to the bottom doesn't always benefit the customer.

MichaelNZ

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Reply # 1185941 30-Nov-2014 20:57

plambrechtsen:

I also find Facebook book a good place as typically you will see the level of customers complaining or not. Be especially wary of ones without any complaints as some ISPs have been known for deleting posts.

A race to the bottom doesn't always benefit the customer.

While that is good advice, I'm surprised where it's coming from.

The Spark representatives who knock on my door are the biggest con artists I have come across in the local industry recently - and if you do some historic research - you will find Telecom is the biggest reason for NZ being behind in broadband until 2007 when the government put an end to their obscene monopoly practices.

Anyone who thinks Telecom has changed their ways should take a look at what they are charging in a market where they still hold a monopoly:

http://www.telecom.co.ck/content/page/internet-broadband-plans/m/2/
(note: Prices quoted are NZ$)

Reference:
http://en.wikipedia.org/wiki/Telecommunications_in_the_Cook_Islands

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Kraven

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Reply # 1185971 30-Nov-2014 22:09

Thanks for posting this, I have been waiting for them to release these plans since they announced the upgrades in their newsletter a few months back.

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Reply # 1185974 30-Nov-2014 22:28

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Nice to see support for other regional operators on here.

We've got a client who uses them to upload data to our network and their level of service has been great.

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Reply # 1185975 30-Nov-2014 22:32

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MichaelNZ:
plambrechtsen:

I also find Facebook book a good place as typically you will see the level of customers complaining or not. Be especially wary of ones without any complaints as some ISPs have been known for deleting posts.

A race to the bottom doesn't always benefit the customer.

While that is good advice, I'm surprised where it's coming from.

The Spark representatives who knock on my door are the biggest con artists I have come across in the local industry recently - and if you do some historic research - you will find Telecom is the biggest reason for NZ being behind in broadband until 2007 when the government put an end to their obscene monopoly practices.

Anyone who thinks Telecom has changed their ways should take a look at what they are charging in a market where they still hold a monopoly:

http://www.telecom.co.ck/content/page/internet-broadband-plans/m/2/
(note: Prices quoted are NZ$)

Reference:
http://en.wikipedia.org/wiki/Telecommunications_in_the_Cook_Islands

You're wrong: http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11230840

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chevrolux

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Reply # 1185977 30-Nov-2014 22:38

My experience with Inspire has been they are pretty good for basic services, but they seem to struggle with bespoke or higher end stuff for businesses who are serious users. If this is not an issue for you, I'd suggest considering them.

They will do anything you want if you use thier fibre (or wireless) network but do seem to limit 'custom' stuff on the national networks. A private VLAN on thier network is awesome. Latency is just so dam low and really good pricing.

Good to hear they are progressing with their UFB service. The only thing I don't like is the D-Link router they supply, just because I dislike D-Link.

MichaelNZ

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Reply # 1186019 1-Dec-2014 07:34

cokemaster:

You're wrong: http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11230840

I'm not wrong because that sale is a very recent event. This charging regime has been in place for as long as Cook Islands have had ADSL.

And their calling rates (Including local call charges)
http://www.telecom.co.ck/content/page/landline-calling-rates/m/2/

Setup fees for services:
http://www.telecom.co.ck/content/page/landline-services/m/2/

and demanding hefty deposits to get a connection (can't find the link right now)

All stuff they wouldn't try on here. I've kept an eye on their website over the years and all of this was happening during Telecom's ownership.

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cyril7

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Reply # 1186021 1-Dec-2014 07:43

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chevrolux:
My experience with Inspire has been they are pretty good for basic services, but they seem to struggle with bespoke or higher end stuff for businesses who are serious users. If this is not an issue for you, I'd suggest considering them.

They will do anything you want if you use thier fibre (or wireless) network but do seem to limit 'custom' stuff on the national networks. A private VLAN on thier network is awesome. Latency is just so dam low and really good pricing.

Good to hear they are progressing with their UFB service. The only thing I don't like is the D-Link router they supply, just because I dislike D-Link.

Ha, found one of their Dlinks they had installed double natting infront of one of our $5k WatchGuards, school were complaining of erratic speed issues, first thing I did on walking into the server room was give it the biff, problem went way.

As for Inspire net themselves, I have always found them great to work with, excellent customer service, great product line up.

Cyril

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Reply # 1186023 1-Dec-2014 07:45

MichaelNZ:I'm not wrong because that sale is a very recent event. This charging regime has been in place for as long as Cook Islands have had ADSL.

So is this a thread about Inspire UFB offerings or your complaints about Spark?

If the cook islands is being so ripped off I highly recommend you setup a business there as the weather is awesome. I am sure you will make a killing offering unlimited internet for $10.

Plus we can now see that Australia the place where everyone compares our internet to their internet is now doing in 2014 and 2015 what Telecom did back in 2007 with the cabnetisation project.

If only you spent some time talking with the industry you would know in New Zealand we are actually extremely well connected based on our population size and great density.

One of the main contributors to the expense of Broadband in NZ is the Chorus costs, which coincidentally dropped today. To the detriment of anyone in rural areas having any chance of being upgraded from their current ASAM or Conklin due to significant cost constraints Chorus is now under.

So as you sit there with your VDSL or ADSL2+ knowing that 90%+ of NZ can get it. Yet in Australia that number is much lower.

Feel free to start up a new thread and see how it goes.

cyril7

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Reply # 1186025 1-Dec-2014 07:47

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HeHe, Pete lobs in grenade

MichaelNZ

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Reply # 1186027 1-Dec-2014 07:50

plambrechtsen:

Plus we can now see that Australia the place where everyone compares our internet to their internet is now doing in 2014 and 2015 what Telecom did back in 2007 with the cabnetisation project.

If only you spent some time talking with the industry you would know in New Zealand we are actually extremely well connected based on our population size and great density.

One of the main contributors to the expense of Broadband in NZ is the Chorus costs, which coincidentally dropped today. To the detriment of anyone in rural areas having any chance of being upgraded from their current ASAM or Conklin due to significant cost constraints Chorus is now under.

So as you sit there with your VDSL or ADSL2+ knowing that 90%+ of NZ can get it. Yet in Australia that number is much lower.

I work in this industry. I am well aware of the situation in Australia. I've worked in Australia as well!

The issue is what Telecom does where there is no competition.

As for Chorus, Telecom have a long history of trying to pull the wool over NZ public's and politicians eyes. I have a simple answer - if they won't deliver the goods in the areas they have been contracted (and paid a lot of taxpayer funds) they should lose the contract to another company. I suggest UFF.

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plambrechtsen

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Reply # 1186031 1-Dec-2014 08:07

cyril7: HeHe, Pete lobs in grenade

To be honest I wonder why the OP did it, I just responded with what I thought was a fair and unbaised response into reviewing ISPs in general nothing specific to Spark. Then he starts on me. So I was just bouncing the grenade back to him.

If you wanted to start a thread complaining about the Telecom of old (which doesn't exist anymore), or perhaps Chorus, or the Spark of now. Feel free to start a new thread.

To compare NZ to the cook islands is a nonsense.

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Reply # 1186191 1-Dec-2014 10:24

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Back to the topic of Inspire... Just checked their latest newsletter, highlights are:

They are now offering VDSL nationwide (finally!), pricing is on their website under Residential / Bitstream.

Global Mode (aka access to Netflix/iPlayer etc) is coming soon to all VDSL/Fibre plans at no extra charge.

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