Reported earlier this week by the UK broadband group - the UK passed the 3 million mark for the number of ULL connections sold to customers. Unfortunately - where the ISP is responsible for the provision of both phone and broadband services, there is a 20% failure rate. It doesn't mention exactly how many UUL connections are both phone and broadband on the one line (or whether its a standard phone service, or VoIP). Even if only 90% of the provisioned lines are both services, that would still be half a million failed circuits! Sounds like some hard lessons are being learnt by the ISPs about provisioning and fault finding. Hopefully the experience in NZ will be better. Read it below...
http://www.uk-bug.net/Article1606.html