Apparently if your landlord does not give approval within 90 days of the original order being place you can never have UFB at that address!

 

OOT Order Number: 23477668
Order History:
2014-11-13 Cancelled Hi Team, Due to a lack of response in regards to the contributions, the consent team have advised this order has now been cancelled. Thanks
2014-11-11 Feasibility Hi team any update on this order?
2014-09-30 Feasibility
Hi Team. This order is in the consent process – ‘consent requested’. Currently received 0of1 consents.
2014-07-17 Feasibility Hi Team, Property has been identified as a Right of Way which requires a consent to process. We have sent an email to consents. Once consents have been gained and any build work completed job will be rescheduled. Thanks
2014-07-16 Support NGA Provisioning is required.
2014-07-16 Accepted

End user customer received quote from landlord asking them to pay for installation on the 24/10 they got it approved and said go ahead on 11/11 and were told the order had been canceled and it needed to be reordered.

 

So we try again:
OOT Order Number: 25604366

Order History:
2014-12-02 Cancelled Hi Team. Confirmation received from the consent team that they will accept a new order for this customer as the landowner is now willing to provide contribution. Please resubmit order and reference this OOT to ensure it is accepted. Thanks.
2014-11-25 Cancelled Hi Team, due to a lack of response previously for this address this order has now been cancelled. Thanks
2014-11-15 Feasibility This has been identified as a Multiple Dwelling Unit which requires a consent to process. We have sent an email to consents.
Once consents have been gained and any build work completed job will be rescheduled.
2014-11-14 Support This was previously canceled due to delays in getting the landlord contribution approved, this has been sorted out. Install to shop counter next to existing VDSL connection
2014-11-14 Support NGA Provisioning is required.
2014-11-14 Accepted


Ok maybe this time then, submitted previous OOT as requested in new order.

OOT Order Number: 25915954
Order History:
2014-12-12 Cancelled
2014-12-12 Feasibility Consent cancelled - Order has been cancelled as the owner has not responded to our consent requests within 90 calendar days. We have tried previously twice.
2014-12-03 Feasibility Hi Team,
This has been identified as a Multiple Dwelling Unit which requires a consent to process. We have sent an email to consents.
Once consents have been gained and any build work completed job will be rescheduled.
Cheers,
Michael
2014-12-02 Support NGA Provisioning is required.
2014-12-02 Accepted

Nope the policy is 90 days once and then you can't have UFB at the address ever apparently.

Apparently they tried twice! must have been in the initial 90 days as they didn't appear to try the following two times.

Surely this is broken?
Anyone else have similar problems with the consent process?

Mike Grant.