ADSL connection for rural customer?

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wally22

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Topic # 160225 29-Dec-2014 01:06

Hi,
Hoping someone will be able to help me with my friend's query. They phoned up for an ADSL connection but were told that they were not able to be serviced. When asked I looked up on the Chorus map and their property is just on the edge of the >1Mb/s zone. Their closest cabinet is OHA/G which is approximately 1km away but the >1Mb/s zone extends out to a 4km stub in the opposite direction from that cabinet. I am hoping that someone in the know will be able to tell me/us to a fuller extent what the limitations of this location are. This neighbour is in a dip and cannot get RBI wireless, and would like to avoid satellite as the telephone service will be unacceptable. Members with suitable industry tags can PM for the address.

Cheers

[Mod Edit |BH| Address removed]

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Meow
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Reply # 1205224 29-Dec-2014 01:44

Michael Murphy | https://murfy.nz
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InstallerUFB

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Reply # 1205380 29-Dec-2014 10:53

Following on from above

wally22: Hi,
Hoping someone will be able to help me with my friend's query. They phoned up for an ADSL connection but were told that they were not able to be serviced.

It may also be that the conklin systems are currently full and cant have additional connections @ this time.

When asked I looked up on the Chorus map and their property is just on the edge of the >1Mb/s zone. Their closest cabinet is OHA/G which is approximately 1km away but the >1Mb/s zone extends out to a 4km stub in the opposite direction from that cabinet.

There are actualy two cabinets that feed that area - OHA/G, which looks like the most logical for distance, and OHA/J (they both have a shared cable along Honkiwi Rd and your friends service might be off J) but it looks like OHA/G is the only one with DSL service.

Haveing a closer look @ the Chorus map it looks like the boundary of OHA/G cabinets reach has been drawn along the 'Official' property boundary of your friends road and not the actual road so more than likely they will be included in G's Area, as the area extends further along Honkiwi Rd away from the Cabinet.

wally22

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Reply # 1205436 29-Dec-2014 12:20

At the moment that area is being served by a Conklin (1mbit zone) with a RBI upgrade said to be completed mid next year, the problem I see here is the coverage doesn't seem to cover this address at all (somebody from Chrous might be best to investigate here) so it is either your friend gets a connection to the Conklin for the time being (this will be very slow - we're talking between 250kbit to 1mbit) or goes to a wireless solution like Wireless Nation or another Wireless provider available around here.

I'm not 100% familiar of this area but maybe Netsmart (http://www.netsmart.nz/) might cover it.

Thanks for that information. Is there anywhere I can find this information myself for the friend? What extent is the RBI upgrade to be? i.e. what service should be available? Even 250kb/s would be a better solution than the current 33-42 kb/s.
Netsmart and Vodafone wireless do not cover this location, it is in a dip and would need a very, very tall mast.

wally22

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Reply # 1205437 29-Dec-2014 12:21

It may also be that the conklin systems are currently full and cant have additional connections @ this time.

Am I able to access the specific information about this conklin to check?
Thanks

TLD

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Reply # 1205549 29-Dec-2014 15:38

wally22: It may also be that the conklin systems are currently full and cant have additional connections @ this time.

Am I able to access the specific information about this conklin to check?
Thanks

We were given this as a reason for not getting broadband when we moved to a rural area mine years ago. Six months later we were hooked up with BB, which got progressively slower until it was next to useless in peak times. Then right out of the blue they updated the local cabinet to ADSL2, and two weeks later we had a VDSL2 connection. Our line stats show us as being 1k from the cabinet, and we went from less than 1MB/s in peak usage times, to 35MB/s down and 6.5MB/s up.

The dramatic speed increase has had an equally dramatic impact on our household. The better modem router has much better range for wireless phones iPod and laptops. A smart TV now made sense, so we got one and love it. Everything just plain works now, and it is such a joy after years of third world Internet speeds.

Trevor Dennis
Rapaura (near Blenheim)

wally22

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Reply # 1205674 29-Dec-2014 18:50

Just spoke to friend again and when they undergrounded the telephone cables years ago, he said that their connection definitely went to OHA/G. However it could have changed since then?

michaelmurfy

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Reply # 1205731 29-Dec-2014 20:39

wally22: Just spoke to friend again and when they undergrounded the telephone cables years ago, he said that their connection definitely went to OHA/G. However it could have changed since then?

Conklins have very limited ports so this will be the reason why your friend has been declined access - when I say 500kbit I mean around 62.5kb/sec so yes - it'll be very slow in terms of broadband speed.

They're best to go on a waiting list with the ISP of their choice (give Spark a go here) and when service is made available (either a port is made available or the cabinet has been upgraded) then you should get service. Have you got somebody from Vodafone to do a prequal for RBI Wireless?

Michael Murphy | https://murfy.nz
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wally22

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Reply # 1205743 29-Dec-2014 21:44

Have you got somebody from Vodafone to do a prequal for RBI Wireless?

This was done at the same time I had my install of RBI Wireless a year ago. Can't get enough signal there.

michaelmurfy

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Reply # 1205765 29-Dec-2014 21:59

wally22: Have you got somebody from Vodafone to do a prequal for RBI Wireless?

This was done at the same time I had my install of RBI Wireless a year ago. Can't get enough signal there.

Maybe JohnR on here can help - fire him a private message.

Michael Murphy | https://murfy.nz
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johnr

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Reply # 1205766 29-Dec-2014 22:01

Is the mobile coverage Ok? If not then RBI will not be the best

michaelmurfy

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Reply # 1205768 29-Dec-2014 22:07

johnr: Is the mobile coverage Ok? If not then RBI will not be the best

Speak of the devil! Looks to be patchy at best:

Michael Murphy | https://murfy.nz
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quickymart

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Reply # 1205777 29-Dec-2014 22:21

Satellite looks like it might be the best (only?) option here.

wally22

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Reply # 1205787 29-Dec-2014 22:39

Yes, no mobile signal, no signal for RBI Wireless. Really hoping that being on the arbitrary "border" on the map is the only reason ADSL has been turned down. If there is anyone from Chorus here that could look into it and see if the Conklin has any spare capacity?
Greatly appreciated.

michaelmurfy

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Reply # 1206706 1-Jan-2015 02:40

wally22: Yes, no mobile signal, no signal for RBI Wireless. Really hoping that being on the arbitrary "border" on the map is the only reason ADSL has been turned down. If there is anyone from Chorus here that could look into it and see if the Conklin has any spare capacity?
Greatly appreciated.

There is likely a waiting list of other people waiting to get put on it - very common for these types of cabinets and after all that waiting they're greeted with slow internet.

Michael Murphy | https://murfy.nz
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pjamieson

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Reply # 1222680 26-Jan-2015 19:37

Send me address and phone number.

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