Chorus coverage map says yes, ISP address checker says no

Forums › New Zealand Broadband › Chorus coverage map says yes, ISP address checker says no

jmosen

551 posts

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#165535 12-Feb-2015 16:41

The estimate for UFB becoming available here at home was January 2015, so I've been checking the Chorus coverage map regularly of late.
Early last week, UFB up to 200 Mbps became available here according to that map. But when I enter our address into the address checker on any of the ISPs, UFB is not available.
Is there usually a discrepancy between the Chorus coverage map and the data ISPS have, and if so, how long does it typically last?
I send a lot of audio data offshore so can't wait for some serious upstream.
Thanks.

Jonathan

BigPipeNZ

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#1236701 12-Feb-2015 16:43

yes, there is often a delay before the databases get updated properly. (and sometimes the chorus map is a little ahead of itself too)
Can be anything from weeks to months.

You could try emailing your ISP and asking them to run a manual prequal if you believe their address checker is wrong.

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4possm

76 posts

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#1236702 12-Feb-2015 16:44

Have you seen people working in your area with signs on power poles in the area? Had a letter stating they are putting it in?

If not, you don't have UFB yet, I do know they are pretty chocker so wouldn't be surprised if they are a few weeks behind.

jmosen

551 posts

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#1236709 12-Feb-2015 16:54

BigPipeNZ: yes, there is often a delay before the databases get updated properly. (and sometimes the chorus map is a little ahead of itself too)
Can be anything from weeks to months.

You could try emailing your ISP and asking them to run a manual prequal if you believe their address checker is wrong.

Thanks for that. Bigpipe is my ISP but not uffering UFB here yet. I did ask another ISP to run a manual check for me and it came back negative, so guess I'll just have to be patient.

Jonathan

jmosen

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#1236711 12-Feb-2015 16:55

4possm: Have you seen people working in your area with signs on power poles in the area? Had a letter stating they are putting it in?
If not, you don't have UFB yet, I do know they are pretty chocker so wouldn't be surprised if they are a few weeks behind.

Yes to both. Physical work has been seen to be done, and we got the letter.

Jonathan

BigPipeNZ

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#1236714 12-Feb-2015 17:05

jmosen:
BigPipeNZ: yes, there is often a delay before the databases get updated properly. (and sometimes the chorus map is a little ahead of itself too)
Can be anything from weeks to months.

You could try emailing your ISP and asking them to run a manual prequal if you believe their address checker is wrong.

Thanks for that. Bigpipe is my ISP but not uffering UFB here yet. I did ask another ISP to run a manual check for me and it came back negative, so guess I'll just have to be patient.

ah of course 'jmosen' should have realised :)

We'll be there pretty soon. Not too long to wait.

Question: are you in a standalone single property that you own, or do you have a landlord, or maybe shared driveway?

consent issues from 3rd parties (landlords, body corporates, your neighbours etc) can often hold up the process, so, if necessary you can always start canvassing those people ahead of time to make sure they are on board. That way, when you can order, you'll have the necessary docs to speed the process up.

cheers

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jmosen

551 posts

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#1236717 12-Feb-2015 17:09

BigPipeNZ:
jmosen:
BigPipeNZ: yes, there is often a delay before the databases get updated properly. (and sometimes the chorus map is a little ahead of itself too)
Can be anything from weeks to months.

You could try emailing your ISP and asking them to run a manual prequal if you believe their address checker is wrong.

Thanks for that. Bigpipe is my ISP but not uffering UFB here yet. I did ask another ISP to run a manual check for me and it came back negative, so guess I'll just have to be patient.

ah of course 'jmosen' should have realised :)

We'll be there pretty soon. Not too long to wait.

Question: are you in a standalone single property that you own, or do you have a landlord, or maybe shared driveway?

consent issues from 3rd parties (landlords, body corporates, your neighbours etc) can often hold up the process, so, if necessary you can always start canvassing those people ahead of time to make sure they are on board. That way, when you can order, you'll have the necessary docs to speed the process up.

cheers

Touch wood, it's going to be really straightforward. I own the house, it's not in a shared driveway and the driveway's not particularly long.

Jonathan

Batman

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#1236720 12-Feb-2015 17:18

mine was the opposite. chorus say no ISP say yes.

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michaelmurfy

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#1236735 12-Feb-2015 18:09

joker97: mine was the opposite. chorus say no ISP say yes.

An ISP (of which I won't name) phoned up my Parents saying they can get UFB and VDSL plans through them, my Father was interested with UFB but lets say it was a cold caller with an Indian accent.

Parents are on an ASAM in rural Wakefield, Nelson - Both my Father (who is a natural born troll) and I laughed about it.

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quickymart

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#1236743 12-Feb-2015 18:23

Interesting, I would have thought Wakefield would have VDSL, at least.

BarTender

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#1236847 12-Feb-2015 21:29

michaelmurfy:
joker97: mine was the opposite. chorus say no ISP say yes.

An ISP (of which I won't name) phoned up my Parents saying they can get UFB and VDSL plans through them, my Father was interested with UFB but lets say it was a cold caller with an Indian accent.

Parents are on an ASAM in rural Wakefield, Nelson - Both my Father (who is a natural born troll) and I laughed about it.

Your pops a troll... surely not. Chip off the ole block then.