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118 posts

Master Geek


# 165965 26-Feb-2015 09:55
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Got the following notification of Broadband price increase from Fyx... :-(
From my billing perspective the reduction in data costs @ 10Gb / Mth saves me 70c but I paid an additional 19.64.

This sucks..




"Important changes to broadband charges

You may have read in the media recently about the industry-wide changes resulting from a Commerce Commission review. This has affected all telecommunication companies, including Fyx (Maxnet). These changes include a new pricing structure imposed by Chorus, who manage and maintain New Zealand’s national network.

As a result, there is now one Fyx price for both clothed (a broadband service which includes a traditional phone line) and naked DSL connections (a broadband service without a phone line).

Therefore, effective from your next invoice, your Fyx connection fee will be:

$49.94 per month
and $0.23 cents per GB
of data used (previously $0.30 cents per GB).
All pricing includes GST.

This is great news for customers who subscribe to a naked DSL service (the majority of our customers), as it means a decrease in your monthly connection fee of $5.36 per month and a lower cost per GB.

Unfortunately for those customers with a traditional phone line (clothed connection) there will be an increase of $19.64 in your base connection cost. We sincerely regret this but have been left with no option due to the imposed increase from Chorus.

What happens next?

These changes will automatically apply on your next invoice (March). You do not need to do anything. However, if you have any concerns, please contact us.

Fyx – first choice for flexibility

As well as writing to you about this change, we want to thank you for your custom and remind you why our flexible and reliable service continues to win customers. Here’s why:

Pay-as-you-go – no contracts
No capped data – no waste and no limit
No throttling of data
High performance underlying network provided by Vocus Communications
Please feel free to contact us on 0800 399 2669 during business hours if you have any questions."

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28271 posts

Uber Geek

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  # 1246917 26-Feb-2015 10:37
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The charge for copper access has moved from the POTS line to Broadband and UBA (Broadband) is now the primary service. If you don't want to have your POTS and UBA service together you could always ask your POTS provider why they aren't providing you with a rebate for a service access fee (the copper access) that they are no longer paying.



957 posts

Ultimate Geek


  # 1246918 26-Feb-2015 10:38
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If you absolutely need a real landline phone (as opposed to a phone that has a landline-style cost structure and a landline-style number), Chorus's new pricing changes will make it quite expensive to have phone with one provider and broadband with another.

Your options are

 

  • pay the new higher price
  • decide you don't need a landline phone
  • sign up to a VoIP service or Vodafone Home Phone Wireless
  • switch to a provider who will sell you a broadband+phone combo

 
 
 
 


6434 posts

Uber Geek


  # 1246930 26-Feb-2015 10:49
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even before the price increase you were paying around $80 for 10Gb plus a landline.  (~$50 to spark, ~$30 to Fyx)


You can buy a landline + broadband with at least 30GB of data with virtually any main provider for less than that.  e.g. Spark do 30Gb with landline for $75

IOW, even before the price increase, you were paying over the odds for your broadband. 

If you are looking for the best price and you think you will continue using such a small amount of data, Flip is probably best for you (if you can get it)  it is $55 for landline with 10GB of broadband.




118 posts

Master Geek


  # 1246935 26-Feb-2015 10:59
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NonprayingMantis:

even before the price increase you were paying around $80 for 10Gb plus a landline.  (~$50 to spark, ~$30 to Fyx)


You can buy a landline + broadband with at least 30GB of data with virtually any main provider for less than that.  e.g. Spark do 30Gb with landline for $75

IOW, even before the price increase, you were paying over the odds for your broadband. 

If you are looking for the best price and you think you will continue using such a small amount of data, Flip is probably best for you (if you can get it)  it is $55 for landline with 10GB of broadband.



Thx for options / thinking. Time to challenge my mothers home phone methinks..

Ref Spark - I can only see Spark adsl+homeline best price $79 ? http://www.spark.co.nz/shop/internet/adsl/

Ref Flip - looks like a price increase to $60 from March 2 https://flip.co.nz/what-does-flip-cost/?product=homeline-adsl

Ref Fyx - I thought $30-34/mth was pretty good for good ADSL service with very low monthly minimum. Max usage in anyone month was <10Gb and avg would be 4GB.

957 posts

Ultimate Geek


  # 1246961 26-Feb-2015 11:14
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hobsonlea:
Ref Fyx - I thought $30-34/mth was pretty good for good ADSL service with very low monthly minimum. Max usage in anyone month was


No one will sell you ADSL that cheaply anymore.  The wholesale prices that all the providers pay have gone up.  Offer to pay the extra on your mother's bill, or for you to pay the bill and on-charge her for the phone component :-)



118 posts

Master Geek


  # 1247124 26-Feb-2015 14:29
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Thx all

Today She (me) is paying

Homeline $50
Mobile $19 and
the ISP Fyx is $54 / (went up this month)
So total $124


Spark

Homeline+Broadband40Gb $79
Mobile $19
Less $10 Loyalty

Total $88 / Mth

So done

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