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gsmithnz

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#171646 26-Apr-2015 13:48
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Hey experts.

I'm moving house in a week, and I'm currently on Cable with Voda (100/10 iirc). The service is good, but Voda are hard work.

Fibre is not available at new house.

Do I stick with Voda (and put up with their cust service) or will VDSL with Flip (or even ADSL2+) be just as good?

Voda will make me sign a new 12 mo contract to move house of course. That is a major bummer.

Thoughts?

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johnr
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  #1291730 26-Apr-2015 13:54
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Most ISPs make you sign a 12 month term due to the cost of the work of the relocation, If you don't want to sign a contract term you have have the choice of a fee of about $99 to $150



Sideface
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  #1291735 26-Apr-2015 14:02
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If you are used to having VF 100/10Mbps cable, you will find VDSL and ADSL painfully slow (even with a good connection and good house wiring).

The two drawbacks of VF cable are their world-famous-in-New-Zealand call centre, and severe peak-hour cable congestion problems experienced in some cities (notably in Wellington).
ADSL also experiences congestion, but VDSL has had fewer problems with it (so far).

I vote for VF cable, "warts and all".

PS Avoid cable Sky.




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johnr
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  #1291736 26-Apr-2015 14:04
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Cable network now had loads of work going on in the backend adding extra capacity



Sideface
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  #1291742 26-Apr-2015 14:39
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johnr: Cable network now had loads of work going on in the backend adding extra capacity


PM sent




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chevrolux
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  #1291743 26-Apr-2015 14:46
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VDSL with any providers except Vodafone will give you a much better experience.

Although there may be work going on in the cable network Vodafone have terrible support, screwed up billing and their contract terms/etc fees are ridiculous. Not to mention they seem incapable of proper international routing.

I was better off signing a 12-month deal for Cable because the open-term imposed $250 install fee whereas ETC fee was only $200. How does that make sense?!

johnr
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  #1291745 26-Apr-2015 14:56
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chevrolux: VDSL with any providers except Vodafone will give you a much better experience.

Although there may be work going on in the cable network Vodafone have terrible support, screwed up billing and their contract terms/etc fees are ridiculous. Not to mention they seem incapable of proper international routing.

I was better off signing a 12-month deal for Cable because the open-term imposed $250 install fee whereas ETC fee was only $200. How does that make sense?!


Truenet results don't reflect what you have advised for VDSL

Contract fees and terms are on par with 99% of providers in the market some offer zero contract term but no hardware or install of master filter for VDSL,

Please provide evidence of fixed line terms longer than 12 months and have a break contract fee of more than $150 and the routing of the ex Telstraclear traffic / customers has been changed and yes some Cable (HFC) network nodes are getting smashed at the moment and this is been addressed

John

 
 
 

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johnr
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  #1291747 26-Apr-2015 15:04
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Traffic for what we call the Red (VodafoneNZ) and blue (Telstraclear) will soon be one on the Red side,

nakedmolerat
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  #1291787 26-Apr-2015 17:03
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Sideface: If you are used to having VF 100/10Mbps cable, you will find VDSL and ADSL painfully slow (even with a good connection and good house wiring).

The two drawbacks of VF cable are their world-famous-in-New-Zealand call centre, and severe peak-hour cable congestion problems experienced in some cities (notably in Wellington).
ADSL also experiences congestion, but VDSL has had fewer problems with it (so far).

I vote for VF cable, "warts and all".

PS Avoid cable Sky.



Actually, I was on crown fibre 100/50 then moved to area with vdsl only. I thought I'll suffer but I didn't.

30/10 vdsl seem to be just as great for streaming, uploading backup etc. Maybe my overall usage is not as high as I thought it was.

If OP want to try, maybe you can go bigpipe vdsl as it has no term contract.

richms
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  #1291790 26-Apr-2015 17:13
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Flip also do no terms and are not owned by spark so you are not supporting spark if you choose flip.

Im probably going to move my bigpipe connection to flip sometime this month.




Richard rich.ms

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  #1291792 26-Apr-2015 17:18
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richms: Flip also do no terms and are not owned by spark so you are not supporting spark if you choose flip.

Im probably going to move my bigpipe connection to flip sometime this month.


What's wrong with supporting Spark again?

quickymart
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  #1291804 26-Apr-2015 17:54
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I have VDSL with Spark, very happy indeed. 61 down, 9 up (note: my cabinet is 300m away).

 
 
 

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Darren0
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  #1291818 26-Apr-2015 18:30
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quickymart: I have VDSL with Spark, very happy indeed. 61 down, 9 up (note: my cabinet is 300m away).


I wish my cabinet was 300m away, ~800 here which I believe is the borderline.

Honestly, if you're that fussed about the contract, may as well go for Big Pipe VDSL. Don't even consider ADSL, that's a non-option if VDSL is available. If you can live with it in exchange for the faster speeds then VF Cable doesn't sound too bad.

benokobi
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  #1291843 26-Apr-2015 19:25
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richms: Flip also do no terms and are not owned by spark so you are not supporting spark if you choose flip.

Im probably going to move my bigpipe connection to flip sometime this month.


What's wrong with spark?

richms
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  #1292093 27-Apr-2015 09:38
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benokobi:
What's wrong with spark?


Being bullys with respect to global mode.




Richard rich.ms

gsmithnz

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  #1292175 27-Apr-2015 11:44
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A friend has recommended Snap for VDSL. Anyone had any experience with them?

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