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Geek
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Topic # 173155 13-May-2015 12:15
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I had my fibre installation this month.
I didn't have a visit from Scoper to do the 'Agree' part as per Chorus page, which includes walkthrough of how fibre will be installed and the new equipments.
The installers who came to do the outside work said, they were told (by the scoper may be ?) to lay the fibre through the existing copper cable conduit, but they can't do that as the copper cable was just buried. I signed the consent form to cut the driveway and they laid the fibre straw (not through any pipe/conduit), installed the ETP, blowed the fibre.

Just thought of checking is it normal that the scoper don't visit to discuss it with you.

I have no issues in it, as I went through many of the threads in here and had good knowledge of what is involved and how it will be installed.

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Ultimate Geek
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Chorus

  Reply # 1304507 13-May-2015 13:37
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Sometimes they do what is called a desktop scope - so they use their network maps as well as aerial mapping/streetview etc to determine the likely work required onsite. If that leads them to believe an actual site scope is required they will book one in. If not, they will just book an install date.

If you are part of a multi occupancy address (block of flats or on a shared driveway) and one of your neighbours has already had fibre installed, they would have already scoped all dwellings in the buiding/on the driveway when that fibre connection was being processed, and will have the scope details on file, so would not need the scoper to go out again. In this case the tech would just ask you about ONT location etc before starting the install.




The views expressed by me are not necessarily those of my employer Chorus NZ Ltd


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