Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

23 posts

+1 received by user: 2

# 175303 24-Jun-2015 15:42
Send private message

I am wondering how accurate/correct the installation process mentioned on the Chorus website ( is. According to the website, the first visit is scoping-only, where the technician is to guide you through the proposed installation process, including the location of the ONT. The second and third steps are the actual fibre installation.

I have had a scoping visit from the technician today. However, he didn't talk to us at all about the proposed installation. He has started blowing the fibre into the property already, which seems to have unintentionally knocked out the existing DSL. There were no talks, nor any forms to sign - he just did some work outside the property before leaving.

So what happens now? I thought the point of the property needing to be attended was so that the installation plan could be agreed to. Since this did not happen, does it mean that I will have to be home again for the second visit also?

Create new topic
8531 posts

Uber Geek
+1 received by user: 2928

Lifetime subscriber

  # 1330780 24-Jun-2015 15:49
Send private message

as accurate as they want it to be, which sometimes is not very

get a hold with your ISP ASAP about the DSL going down and mention it happened when they did the fibre

23 posts

+1 received by user: 2

  # 1330805 24-Jun-2015 16:23
Send private message

Thanks for the response. I have just spoken to the technician; I am told that there is trouble getting fibre from the pole to the outside of my house, so until this is resolved, they won't be moving forward into the 'agreement' phase as it would be pointless.
He also adjusted some wiring regarding the dead DSL connection. I am getting sub-1Mbps rates, but at least it is synchronising now... I could live with it until fibre gets connected - which should hopefully be not be too far away.


773 posts

Ultimate Geek
+1 received by user: 230

  # 1330824 24-Jun-2015 16:38
Send private message

My parents had a scoping visit, and agreed on an installation location for the ETP.  However, come install day, the installers ran the ducting to a totally different part of the house to mount the ETP, digging up much more lawn.  When challenged, they responded with something to the effect that the scoper didn't know what they were talking about.

252 posts

Ultimate Geek
+1 received by user: 115

  # 1331114 25-Jun-2015 08:12
Send private message

OMG he has started blowing fibre already?  You are so lucky!!!

Most people wait months and months and months to get to this stage.  Often Chorus screw it up and you need many repeat visits.  Often the people visiting don't know that other people have already visited.  The whole process is infuriating.

You should be very grateful.

Try my latest project, a Cisco type 5 enable secret password cracker written in javascript!

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51

Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47

100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35

5G uptake even faster than expected
Posted 12-Jun-2019 10:01

Xbox showcases 60 anticipated games
Posted 10-Jun-2019 20:24

Trend Micro Turns Public Hotspots into Secure Networks with WiFi Protection for Mobile Devices
Posted 5-Jun-2019 13:24

Bold UK spinoff for beauty software company Flossie
Posted 2-Jun-2019 14:10

Amazon Introduces Echo Show 5
Posted 1-Jun-2019 15:32

Epson launches new 4K Pro-UHD projector technology
Posted 1-Jun-2019 15:26

Lenovo and Qualcomm unveil first 5G PC called Project Limitless
Posted 28-May-2019 20:23

Intel introduces new 10th Gen Intel Core Processors and Project Athena
Posted 28-May-2019 19:28

Orcon first to trial residential 10Gbps broadband
Posted 28-May-2019 11:20

Video game market in New Zealand passes half billion dollar mark
Posted 24-May-2019 16:15

WLG-X festival to celebrate creativity and innovation
Posted 22-May-2019 17:53

HPE to acquire supercomputing leader Cray
Posted 20-May-2019 11:07

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.