Firstly let me state that although I work in fibre provisioning at Spark Digital, I have very little knowledge of onsite computer networking, hence my request for help. All my work is in getting the fibre connected at site, then our clients usually engage their own IT expert for onsite stuff.
I have a client trying to get his ETFPOS terminal working on his fibre connection. He has been advised by his EFTPOS provider that he does not require a static IP, but he does need port 6001 to be unblocked. My client is a small business so does not have an IT dept or even an IT company that they would normally use, so he is trying to work this out for himself....
Can anyone on GZ advise me whether unblocking port 6001 would be done by logging into the router's config page, or is it done some other way? He's using a Huawei HG659 business gateway.