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3 posts

Wannabe Geek


# 175726 9-Jul-2015 21:26
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Hi All

I have recently moved up from Hamilton to Auckland Central, rented a suite in Kingsland beside Morningside Train Station.
I found everything is going good and getting settled EXCEPT the internet :(

I tried to sign up and asked about naked VDSL with 3 different ISP (Sparks, Orcon and Vodafone) , they all ran the eligible test to my room said the room is capable for installation, but all later told me the Exchange is currently full, in which the only thing I can do is wait endlessly.
They told me there is nothing they can do or check, as it is run by the Chorus, I was very disappointed as I am living in the central Auckland, that I really need the broadband to get my work and living going, and I am frustrating to find a new place to move in, since it is just my 3rd week here, and the new place may also has same issue in the end.

If I may kindly ask for any advice towards my situation, since I've read through few posts on similar topics, but found mobile broadband is way too expensive in terms of my usage, and my landlord may not agree to install antenna for rural broadband. Satellite broadband not an option as well.

Is there any possiblily to check my standing in the que? or anything I can ask Chorus about their schedule to extend exchange spot in my area? I've read news about their investments to resolve this issue, seems they have missed out my area :(

I really really hoping be able to have the broadband installed, so that I can enjoy the living here.
I believe it is still a very big issue here in Auckland, as many many people finally found and moved into their new home, and unable to get an access to the internet, while they keep telling the public how much they have improved on their coverage for Fibre.


Thank you for everyone's kind help in advance.


Neil
 

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  # 1340272 9-Jul-2015 21:30
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Worth asking if there's any wait for ADSL, and if not, getting that in the meantime.  Not much can be done to speed things up, unfortunately.

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  # 1340273 9-Jul-2015 21:30
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Based on your post mu assumption is you're a VDSL2 port waiter. This typically means Chorus will be in the process of installing or swapping new VDSL2 cards in the ISAM which is typically a 2-3 week BAU process.

Assuming this is the case there is nothing stopping you from signing up to ADSL2+



 
 
 
 


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  # 1340274 9-Jul-2015 21:32
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ubergeeknz: Worth asking if there's any wait for ADSL, and if not, getting that in the meantime.  Not much can be done to speed things up, unfortunately.


this

try for ADSL then when that is installed ask to be upgraded to VDSL, you will go back to waiting for it but at least you have something (ADSL) in the mean time. i dont believe the wait times for VDSL are too long though



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Wannabe Geek


  # 1340286 9-Jul-2015 22:00
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Thank you for all your kind and fast reply.
I am calling Vodafone to ask about the ADSL, fingers cross this will work.

Thank you again, will be back with some update.

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  # 1340297 9-Jul-2015 22:25
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Have you actually tried asking for fibre?



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Wannabe Geek


  # 1342486 13-Jul-2015 18:26
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@Dark Shadow : Unfortunately Fibre isn't available at my place.

Last week I got told that they are able to hook me up with the ADSL first and put me in the que for upgrade whenever its available.
Thank you all for these helpful advise, finally I can get the access at home. Anything is good to put me back online for work. 

Cheers guys.

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