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Topic # 17615 4-Dec-2007 12:20
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Got this from our work IT a few minutes ago, are others experiencing the same?

New Zealand and Australia are currently experiencing reduced Internet and email connectivity performance to and from overseas locations.

We have been advised by our Telcos that a large storm has caused damage to the under-sea Southern Cross Cable where it comes ashore in Oregon in the north-west of the USA. The report we have received indicates that the nature of the damage requires access to the cable which cannot be achieved at present due to the weather conditions in the area.

The estimated time to completion of repairs is unknown, and Internet traffic is being re-routed via other circuits to bypass the damaged cable, hence the potential for reduced performance of our Internet connectivity.





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Phil Gale
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Reply # 98204 4-Dec-2007 14:05
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I have noticed a significant slow down (international in particular) of my IHUG broadband from late yesterday. That would explain it. Shame I have to read it here rather than the IHUG MOTD which ensures me everything is fine.




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  Reply # 98205 4-Dec-2007 14:17
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International has been really slow today on Xtra. The network status page mentions some sort of problem, but doesn't elaborate as most Xtra customers wouldn't understand anything techinical.

Any ETA on a fix?

 
 
 
 


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WorldxChange

  Reply # 98217 4-Dec-2007 15:10
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FYI ...This does not effect Xnet Customers




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

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  Reply # 98240 4-Dec-2007 17:29
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Ah ha, no wonder trying to download 25mb of e-mails from Gmail has taken forever - in fact, I closed Outlook before it even got up to 1%.

Hope it gets fixed pronto!

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  Reply # 98243 4-Dec-2007 18:03
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maverick: FYI ...This does not effect Xnet Customers


Care to elaborate?

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  Reply # 98244 4-Dec-2007 18:11
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They don't use global gateway? Or use another provider?




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  Reply # 98245 4-Dec-2007 18:16
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Barry has provided the following for some time http://www.ispmap.co.nz/topmap.html which may be of some help answering your question.

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  Reply # 98247 4-Dec-2007 18:27
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Certainly is, thank you

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  Reply # 98251 4-Dec-2007 19:14
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cokemaster: They don't use global gateway? Or use another provider?


Xnet uses Asian Net Com...thats why Xnet is not affected




Do whatever you want to do man.

  

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WorldxChange

  Reply # 98254 4-Dec-2007 19:27
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Sorry I should have explained why, the original post may give the impression that this could be effecting all users from NZ and Aussie , I should have elaborated and explained that not all ISP's use the same offshore capacity just didn't want to have concerned Xnet customers worriyng that there internet would be slow (we like to keep our custys in the loop Laughing sorry shameful plug I know), but the others did a fine Job and this is a very good post, especially thanks to the link posted by Fraktul, It helps explain in a very easy way and a lot of people reading this would have got a lot out of it.




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  Reply # 98260 4-Dec-2007 20:42
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Fraktul: Barry has provided the following for some time http://www.ispmap.co.nz/topmap.html which may be of some help answering your question.

Cheers for that Fraktul, that map is very informative indeed Smile

It also answers my question about Peering from a few days back Cool

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  Reply # 98266 4-Dec-2007 21:11
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Fraktul: Barry has provided the following for some time http://www.ispmap.co.nz/topmap.html which may be of some help answering your question.


great link! Does anyone know what cables these providers are actually sitting on?  From what I recall - there is TAS1 and 2 between NZ and Oz, then there is PacRim East from NZ to the US, and PacRim West from Oz to the US, and then there is Southern Cross. Is that it? (aside from satelitte capacity of course).

So Global gateway is Southern Cross.  Presumably AT&T would be using Southern Cross as well? Telstra would be using TAS1 and PacRim West (since they own TAS1 I think). Would AsiaNet be using Southern Cross as well - dating back to when it was part of Asia Global Crossing/ WorldCom days?

Just trying to get an idea of who would be affected if say - there is a problem with SX since ISPs might be with different tier 1 providers, but does that mean they're on differnet cables? From the looks of Barry's map - it appears alot of the tier 2 telcos/ ISPs have redundant links -  (A+ for good network planning). Just wondering.

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  Reply # 98269 4-Dec-2007 21:55
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KiwiOverseas66: Telstra would be using TAS1 and PacRim West (since they own TAS1 I think).

I was reading the history of the internet in NZ from that link which Fraktul posted and it says this:

2001
July 28: Tasman 1 and Southern Cross cables severed by dragging ship's anchor in a storm off Sydney. Tasman 1 not repaired.

So it appears that TAS1 has not been operational for the past 6 years Surprised

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  Reply # 98272 4-Dec-2007 22:10
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so would they be using TAS2 then? Can't see them using southern cross, since its owned by two of their rivals?

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  Reply # 98277 4-Dec-2007 22:51
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Not sure to be honest (never asked) however I suspect TAS2 for ANC is correct.

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