Replacement ONT PSU

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kenkeniff

628 posts

Ultimate Geek

#177773 13-Aug-2015 18:09

The PSU for my Chorus ONT seems to have blown up today tripping my circuit breaker in the process.

What's the quickest / easiest way to get hold of a new one (i.e. without having to get Chorus out to tell me it broke)..?

DarkShadow

1647 posts

Uber Geek

#1365810 13-Aug-2015 18:19

Log a fault with your ISP. (Chorus usually comes on site the next day anyway so you won't have to wait too long.)

kenkeniff

628 posts

Ultimate Geek

#1365812 13-Aug-2015 18:21

DarkShadow: Log a fault with your ISP. (Chorus usually comes on site the next day anyway so you won't have to wait too long.)

Trying to avoid taking a day off work just so Chorus can drop off a power adapter. I'd rather just buy a new one if there are any suppliers...

lxsw20

3552 posts

Uber Geek

Subscriber

#1365813 13-Aug-2015 18:26

You're unlikely to find one with the correct plug. You're quickest option will be Chorus.

DarthKermit

5346 posts

Uber Geek

Trusted

#1365821 13-Aug-2015 18:38

Can you leave your dead one on your door step or in your letter box with a note for Chorus?

PoHq

466 posts

Ultimate Geek

#1365824 13-Aug-2015 18:41

You won't get one with that connection.

Usual Chorus requirement is to change the whole ONT.

Won't take more than 15 mins. Ask for a specific appointment time when you call. Your lunch break or 4pm to 5pm / 8am to 9am.

kenkeniff

628 posts

Ultimate Geek

#1366655 14-Aug-2015 21:26

FYI:
a) no the connector is not the same as PCI-e power (it's pretty much identical but smaller so obviously not ATX-power either)
b) yes a 0.6mm breadboard / PCB jumper would fit (referring to the linked / locked thread)
c) the quickest / most painless solution for me was a pair of side cutters and a 12V / 1A power supply I had laying around

webwat

2036 posts

Uber Geek

Trusted

#1366697 14-Aug-2015 23:09

You don't want to put any old 12V supply on it, warrantee issues mean it will need to be the branded one supplied by chorus or something they approve. Your ISP may be able to advise. Its probably a regulated supply so normal 12VDC would have too much variability in the voltage and could damage the ONT.

Time to find a new industry!

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Note that to use Quic Broadband you must be comfortable with configuring your own router.

andrewNZ

2487 posts

Uber Geek
Inactive user

#1366732 15-Aug-2015 08:11

You've made it work, but now you have two problems, and they will both cost you money.

You probably wont get Chorus to replace the supply for free because you've cut the old one.

If the ONT fails, they'll probably charge you for a new one because you either aren't using the provided powersupply, or you modified the supply.

timmmay

20578 posts

Uber Geek

Trusted

Lifetime subscriber

#1366746 15-Aug-2015 08:40

You could get this DC UPS - mine works great. The power supply that comes with it powers my ONT and my router, so there may be some probably negligible saving there too.