Port waiting for a POTS line

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chevrolux

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#177776 13-Aug-2015 19:50

Just tried to get a new POTS line put on in Christchurch and it has been put in to 'port waiter' status. This is just a bog standard line with no DSL involved, plenty of pairs going in to the building (yes I no this for sure because I have already ported some lines away to SIP).
Seems really bizarre! Has anyone had this before? I've seen it happen off little PCM cabinets but this is place is exchange fed and I find it very hard to believe there are no spare EN's.

quickymart

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#1365912 13-Aug-2015 22:01

Shouldn't be any port waiting for a voice-only line, surely? Who is this with?

Aredwood

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#1365919 13-Aug-2015 22:19

Shame it is not fed via a modern cabinet. As you might have had the option of ordering naked xDSL instead. And using VOIP. As my understanding is that voice between the exchange and cabinet is via copper.

Wheelbarrow01

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Chorus

#1365968 13-Aug-2015 23:38

Doesn't sound right to me at all. I have done plenty of EN allocation in my time and can tell you that copper voice services have nothing to do with ports, which are for xDSL services.

There is such a thing as a cable waiter, in areas where there is a shortage of copper lines, but Christchurch is not one of those places, unless Chorus has removed some capacity in or near red zones (but that's highly unlikely).

Which provider told you this? You have really got me curious. OP is welcome to PM me their address and I can look at it tomorrow.

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

chevrolux

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#1365970 13-Aug-2015 23:46

Yea I just think something isn't right. We have been experimenting with a new wholesaler and so far the experiment has not gone well. I wonder if there is an 'upstream' to the wholesaler we don't know about and perhaps there is some inexperience being thrown in the mix.
I feel like it would be a cold day in hell when the NEAX's were full!!

Definitely not a cable waiter as I have 3 intact circuits left over from the SIP porting we just did.

I'm going to ask for a 'please explain'.. will report back.

lucky015

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#1365982 14-Aug-2015 00:45

I remember a while back chorus added a couple of short term port waiter status's which I always assumed where relating to ports being assigned, Perhaps it could be one of these?

sbiddle

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#1366019 14-Aug-2015 07:12

Aredwood: Shame it is not fed via a modern cabinet. As you might have had the option of ordering naked xDSL instead. And using VOIP. As my understanding is that voice between the exchange and cabinet is via copper.

Not always. There are plenty of cabinets (and exchanges for that matter) where voice is delivered by ISAM-V card if the ISP supports it, and also many cabinets that don't have copper as this was decommissioned during the cabinet rollout so they use VoIP back to the NEAX.

chevrolux

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#1366225 14-Aug-2015 11:30

sbiddle:
Aredwood: Shame it is not fed via a modern cabinet. As you might have had the option of ordering naked xDSL instead. And using VOIP. As my understanding is that voice between the exchange and cabinet is via copper.

If I could have stuck to a pure VoIP solution I would of. The problem is the customer has a stupid contract with their alarm monitoring firm and they insist the customer stays on a dial up connection unless they are willing to break contract. I would far prefer to get a Radionet unit in but with the added cost of breaking a contract it isn't really worth it for just one more year.

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phantomdb

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#1366497 14-Aug-2015 17:05

chevrolux:
sbiddle:
Aredwood: Shame it is not fed via a modern cabinet. As you might have had the option of ordering naked xDSL instead. And using VOIP. As my understanding is that voice between the exchange and cabinet is via copper.

If I could have stuck to a pure VoIP solution I would of. The problem is the customer has a stupid contract with their alarm monitoring firm and they insist the customer stays on a dial up connection unless they are willing to break contract. I would far prefer to get a Radionet unit in but with the added cost of breaking a contract it isn't really worth it for just one more year.

out of interest who is the Alarm Monitoring center? the contract should still be valid even if it is via radionet.
To be fair most alarm companys just want your money and dont care how the signalling gets to ther center, i find it strange it HAS to be on COPPER. id check the contract to see if it is stated communication HAS to be via Copper.

(Im in the security game just to clear that up)

[ SIGNATURE HERE ]

webwat

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#1366698 14-Aug-2015 23:17

Could you test an ATA to see if the alarm works over that? If successful, the alarm company wouldn't know the difference if the ATA has a battery backup. I know some alarms don't like them, but some ATAs still manage to get the signal through. Or change to an IP alarm...

Time to find a new industry!

chevrolux

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#1366903 15-Aug-2015 13:42

Well after pushing back for another 'please explain' I got an RFS for the 18th so 'they' (not sure who 'they' actually are) found an EN for me haha. All a bit strange but oh well, sorted now.