Regardless of what company we are with, what modem we use, phone extention cable filters bla bla bla, the internet here has always had this strange disconnecting/resetting issue.
A typical example of it is: get up at 6am, turn on the computer, check out a couple of emails or websites, then suddenly no pages will load. Glance over to the modem (currently a lynksys WAG200G) and yup, the DSL and internet lights have gone off. Wait a minute for it to recconect, start browsing again...then anywhere from another 2 minutes to 20 minutes, it happens again.
It has happened with Xtra, orcon, ihug, woosh and xnet. It has happened with 3 cheapie telecom modems, 2 cheapie ones from woosh, and the $200 lynksys.
The broadband companies say it's not their fault, say I need to get onto telecom. Ok, did that. Man came around and found something shorting out in the phone line, fixed it, promised me that would fix every issue. He goes away, I get on the internet and wham, 5 minutes later it's resetting the connection again and again. GRRR!
If anyone has any clue what could be doing this and whether it's something telecom should be looking at or not, can you help a gal out? And before anyone asks, yes I have tried resetting the modem, hehe. Yep, I stuck a pin in the little hole in it's bottom :).
Cheers
Michelle