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Topic # 185412 21-Nov-2015 17:19
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Hi guys,

We are moving to Kelson next week and want to get a UFB connection, which ISP's are currently the best? We use it mainly for streaming/uploading and online gaming.

Currently with Spark and can stay with them as well if they are the best.

Many thanks
Cheers,
B!

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  Reply # 1432350 21-Nov-2015 17:45
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Try our website for assistance, you need to find our reports on latency, download and upload

We now have a prices section to help, updated monthly, so due to be updated on 1st

More latency detail is in the ISP Monitor dropdown.




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  Reply # 1432355 21-Nov-2015 18:13
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I think John means this page. 2 degrees (ex Snap) rates very well, I use them and haven't had a problem. Orcon rates well too. Spark rates fairly poorly in the summary, but the graphs suggest they're ok.




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  Reply # 1432358 21-Nov-2015 18:23
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timmmay: I think John means this page. 2 degrees (ex Snap) rates very well, I use them and haven't had a problem. Orcon rates well too. Spark rates fairly poorly in the summary, but the graphs suggest they're ok.


Thanks Tim. I hadn't noticed the signatures disappear




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  Reply # 1432367 21-Nov-2015 18:58
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Does the property already have ufb installed, or will you have to wait?

Choice of ISP means little if it takes six months to get hooked up



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  Reply # 1432376 21-Nov-2015 19:26
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UFB already installed in the house.

Thanks for all the reply guys!!

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  Reply # 1432383 21-Nov-2015 20:17
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is cable available? if so vodafone is out of the equation

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  Reply # 1432407 21-Nov-2015 20:44
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Jase2985: is cable available? if so vodafone is out of the equation


No cable there.


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  Reply # 1432421 21-Nov-2015 20:55
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Brawler: UFB already installed in the house.

Thanks for all the reply guys!!


The 2 ISP's I'd recommend are Spark and 2degrees. If you've got your own router you can also look at BigPipe.

Personally, I was on 2degrees on their 200/200 plan. Have since moved and so waiting for UFB to get installed however as a power user I have no reason to move on.




Michael Murphy | https://murfy.nz
Want to be with an epic ISP? Want $20 to join them too? Well, use this link to sign up to BigPipe!
The Router GuideCommunity UniFi Cloud Controller | Ubiquiti Edgerouter Tutorial


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  Reply # 1432489 22-Nov-2015 09:06
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Orcon is well priced at $85 for 100GB, 100/20, phone+free NZ tolls. Check other prices - there are quite big differences.

End of day, your choice!



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  Reply # 1434726 25-Nov-2015 19:20
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Can anyone help me with this.

I phoned Spark and everything is arranged with Chorus in Jan. They have logged an order for another ONT box (Not sure what that means - the modem/box inside the house). The chap at Spark mentioned that if the person moving out of the house, we just bought, cancels his service on the box we will not need one and can be connected in 72 hours...how do I cancel the other guys service that he had on the box? OR does he need to do it?

Apologies guys, I know little about fiber

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  Reply # 1434827 25-Nov-2015 21:10
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Hmm that shouldn't be the case. The previous person should have disconnected their broadband. Once the ONT is free then Chorus will be able to reuse the ONT again for the new connection as in a second ONT is not required.

The ONT is fixed to the property so there is no returning it as per say. I'd recommend talking to your landlord / previous owner confirming service is disconnected. This should be normally within a couple of days of somebody moving out assuming they've posted a move order. 




Michael Murphy | https://murfy.nz
Want to be with an epic ISP? Want $20 to join them too? Well, use this link to sign up to BigPipe!
The Router GuideCommunity UniFi Cloud Controller | Ubiquiti Edgerouter Tutorial


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  Reply # 1434833 25-Nov-2015 21:22
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Brawler: Can anyone help me with this.

I phoned Spark and everything is arranged with Chorus in Jan. They have logged an order for another ONT box (Not sure what that means - the modem/box inside the house). The chap at Spark mentioned that if the person moving out of the house, we just bought, cancels his service on the box we will not need one and can be connected in 72 hours...how do I cancel the other guys service that he had on the box? OR does he need to do it?

Apologies guys, I know little about fiber


that's a bit weird, and not at all necessary.

With UFB installed, it should take around one day to get you hooked up, since everything can be done remotely.
Absolute worst case, if the existing ISP refuses to relinquish the connection, is that the ONT has a second port your new ISP can use.
There is no need to order a second ONT.  


Incidentally, if you haven't yet made up your mind yet,  we (Bigpipe) give first two months free where UFB is already installed in the house, and no long term contract.  (Use promo code UFBSWITCH when you sign up)
You'll need your own router.  You can possibly use your current router, or grab the TPLink Archer C2  from PBTEch for around $120 (great value IMHO for a quality Gb Router)




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  Reply # 1434881 25-Nov-2015 22:24
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BigPipeNZ:
Brawler: Can anyone help me with this.

I phoned Spark and everything is arranged with Chorus in Jan. They have logged an order for another ONT box (Not sure what that means - the modem/box inside the house). The chap at Spark mentioned that if the person moving out of the house, we just bought, cancels his service on the box we will not need one and can be connected in 72 hours...how do I cancel the other guys service that he had on the box? OR does he need to do it?

Apologies guys, I know little about fiber


that's a bit weird, and not at all necessary.

With UFB installed, it should take around one day to get you hooked up, since everything can be done remotely.
Absolute worst case, if the existing ISP refuses to relinquish the connection, is that the ONT has a second port your new ISP can use.
There is no need to order a second ONT.  


Incidentally, if you haven't yet made up your mind yet,  we (Bigpipe) give first two months free where UFB is already installed in the house, and no long term contract.  (Use promo code UFBSWITCH when you sign up)
You'll need your own router.  You can possibly use your current router, or grab the TPLink Archer C2  from PBTEch for around $120 (great value IMHO for a quality Gb Router)


This happened on my home connection. Previous tenants had cancelled connection, we placed order. Couldn't get old ISP to do an abandonment procedure on the old connection. Simplest was just to ask for a second ONT.
However, when Chorus came and realised the situation they just removed the old ONT and put the new one in place and all done.

All seemed to stem from Chorus's unwillingness to utilise the second port. Enable do it as a standard for churns/new services and makes things very fast and efficient.

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  Reply # 1437082 29-Nov-2015 07:14
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FWIW "NOW Communications" has popped up in Wellington recently as well.

I moved into a house which already had fibre 10 months back, took them a while to sort that out fully as they supposedly didn't have systems in places for doing the changeover.

Generally speaking I find Spark to be great, most of the issues seem to be Chorus\Downer related more than Spark themselves.





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  Reply # 1437230 29-Nov-2015 14:33
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I've got a friend who had a terrible experience with Now, basically they didn't state they had cgnat and were wanting to charge him an absurd amount per month to get a public IP. Also, his speeds were pretty bad. For $2 more per month (IIRC) he went with BigPipe, paid the once off fee for a static IP and is getting faster speeds (100/20 up from 30/10). He also got pretty shocking service from Now who offered him 1 free month of a public IP then xx after (working out around $18 more than BigPipe).

Ensure with any ISP you read the fine print to ensure the product is suitable for you else you may well be stung with no way out. At least BigPipe are open about them having CGNat and offer a cheap way out as I've come across a few providers who hide it deep in their support page these days (now, myreplubic being 2 I can name).




Michael Murphy | https://murfy.nz
Want to be with an epic ISP? Want $20 to join them too? Well, use this link to sign up to BigPipe!
The Router GuideCommunity UniFi Cloud Controller | Ubiquiti Edgerouter Tutorial


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