I recently signed up with Voyager on a VDSL plan. I did the whole check that it was available thing and sure enough it was. Now installed and the data rate is a crappy 10mbps down and 4 up. The down attenuation is 15.5db. The tech came back and checked that it wasn't my house wiring, turns out that it is their cabling from the cabinet that is too long. I rang Voyager and they're saying that it is probably within Chorus's range for acceptable VDSL. It's going to cost me $295 to get out of this toxic situation.
Does anyone have any advice? If I were to take Chorus to the Disputes Tribunal would I have a chance of getting that contract breaking fee back.
It looks like Chorus have increased their limits on what they class as borderline or unacceptable installation criteria.
Any comments or help welcome.