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64 posts

Master Geek
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Topic # 190791 12-Jan-2016 14:43
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I had a Chorus consult back in Sept 2015 and the tech said they'd need consent from Wellington Energy to string a fibre on their pole across the road.

That was five months ago and still waiting.

Consent is obviously possible since the neighbours had it installed today using the exact same poles! And several other people in our street have overhead installs from other poles.

When I rang Chorus (which I think VF should have done) I just got a "meh" response.

Why can't Chorus pre-consent whole streets to speed up the rollout?

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19282 posts

Uber Geek
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  Reply # 1468465 12-Jan-2016 14:45
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@04fuxake Did someone from Vodafone advise you to call Chorus?



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Master Geek
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  Reply # 1468471 12-Jan-2016 14:50
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Yup. The guy gave me reference number and everything. Told me to choose option 4 which gave me two incomprehensible options. Oh, and the reference matched nothing in their system.

 
 
 
 


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  Reply # 1468472 12-Jan-2016 14:54
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Can you DM me that ref number please



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Master Geek
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  Reply # 1468482 12-Jan-2016 15:00
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Done.

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  Reply # 1468493 12-Jan-2016 15:10
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Took many many months when I had UFB installed last year - from memory 8 months.




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64 posts

Master Geek
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  Reply # 1468497 12-Jan-2016 15:20
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timmmay: Took many many months when I had UFB installed last year - from memory 8 months.


How can a broad uptake in fibre be expected when it takes that long to install?  It's mental.

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  Reply # 1468502 12-Jan-2016 15:23
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Seen longer!



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Master Geek
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  Reply # 1468528 12-Jan-2016 15:36
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Ugh, I'm tempted to just stay with ADSL.

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Ultimate Geek
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  Reply # 1468536 12-Jan-2016 15:41
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From memory Chorus need to request pole access on a case by case basis - they cannot get blanket consent from Wellington Electricity. And for some reason that consent seems to take an awfully long time to be processed/given by Wgtn Electricity. I don't think we can blame Chorus entirely in this scenario.

I also know of cases where the pole was too decayed and dangerous for the Chorus tech to climb - resulting in a further months long wait for Wgtn Electricity to replace or make safe that pole.




The views expressed by me are not necessarily those of my employer Spark NZ Ltd



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Master Geek
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  Reply # 1468538 12-Jan-2016 15:43
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The pole is fine. I watched them climb it today. Sounds like Wellington Energy are a bit rubbish.

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  Reply # 1468581 12-Jan-2016 16:23
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I have heard they approve a bunch once a week so there may be a lengthening queue of consents waiting to happen.





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  Reply # 1468602 12-Jan-2016 16:57
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I suggest you just be patient. Fiber will turn up, probably this year, and until then ADSL will keep working. Only turn ADSL off when fibre has been working properly for say a week, small extra cost to have that piece of mind.




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Uber Geek
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  Reply # 1468628 12-Jan-2016 18:06
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My stepbro in Lower Hutt is in the same situation. He had scoping done in December and they are coming back to him next week sometime (hopefully to install fibre!)

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  Reply # 1468893 13-Jan-2016 08:38
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Update:

job being delayed as consent is required from the Wellington Electricity Power Company due to 2 x span road crossing is required



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Master Geek
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  Reply # 1468925 13-Jan-2016 09:42
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Thanks.

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