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830 posts

Ultimate Geek


#190968 18-Jan-2016 15:45
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Hey all,

 

I've just moved into a new place and signed up for 2degrees. The line was connected around an hour ago and I have it plugged in via the supplied DSL-BT cable. Currently the Fritzbox is saying that the DSL has its 'connected interrupted'. Now it looks like there is another jack (it's a DSL jack and don't have a cable/adapter yet) at the front of the house that looks like it may have had some work done to it, ie master filter. I found a manual in the wardrobe for a VDSL modem so I'm probably thinking there is one. Would this be the cause of it and I'll need to plug it into the DSL (possibly master filtered) jack?

 

Cheers

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1241 posts

Uber Geek

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  #1473924 18-Jan-2016 15:52
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When a master filter is installed only the DSL jack point can be used for the internet. It is dedicated for internet use, so regular phones cannot be used with it.

 

All other jack points are regular phone lines.

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Uber Geek

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  #1473925 18-Jan-2016 15:52
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short answer: yes

 

longer answer: if a master filter has been installed you must use the designated ADSL/VDSL socket for your modem.  The others won't work for ADSL/VDSL.

 
 
 
 




830 posts

Ultimate Geek


  #1473934 18-Jan-2016 15:57
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Thanks for the quick replies Kiwi and ubergeek. Will report back when I get a hold of a cable

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Uber Geek


  #1473954 18-Jan-2016 16:13
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Kiwifruta: When a master filter is installed only the DSL jack point can be used for the internet. It is dedicated for internet use, so regular phones cannot be used with it. All other jack points are regular phone lines.

 

 

 

Not quite. With a master filter installed, the xDSL will only work on the dedicated jack. A phone will work on any jack including the xDSL jack.

 

If you (somehow) managed to use a double adapter and plug a modem and phone into the xDSL jack at the same time, you could expect some interference on the phone from the xDSL connection.



830 posts

Ultimate Geek


  #1474054 18-Jan-2016 18:27
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All sorted now as expected. I imagine this sort of scenario could cause some really frustrating moments out there

 

 


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  #1474076 18-Jan-2016 19:30
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RunningMan:
Kiwifruta: When a master filter is installed only the DSL jack point can be used for the internet. It is dedicated for internet use, so regular phones cannot be used with it. All other jack points are regular phone lines.

 
Not quite. With a master filter installed, the xDSL will only work on the dedicated jack. A phone will work on any jack including the xDSL jack.
If you (somehow) managed to use a double adapter and plug a modem and phone into the xDSL jack at the same time, you could expect some interference on the phone from the xDSL connection.


Cheers.

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