UFB available says chorus. ISP's havn't got the memo

Forums › New Zealand Broadband › UFB available says chorus. ISP's havn't got the memo

diablo2nd

84 posts

Master Geek
+1 received by user: 15

#191103 23-Jan-2016 17:21

The chorus availability map was updated around the end of december, for my location on the street It updated to say 'Available' this coincides with the signage stating UFB installations, and the men working the street.

How long before ISP's will actually allow me to signup for this servicce, if it has been installed.

Behodar

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Lifetime subscriber

#1477426 23-Jan-2016 17:26

My ISP let me sign up about two weeks before the map said "available", and I was therefore the first in the street to get it. Ask your ISP to do a manual check and you'll probably be able to order it now.

johnr

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Inactive user

#1477434 23-Jan-2016 18:06

ISPs pull the data from Chorus

DarkShadow

1647 posts

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#1477465 23-Jan-2016 19:58

Not all ISPs sells UFB in all areas. Make sure your ISP actually is selling UFB in your city first.

Flickky

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#1478527 25-Jan-2016 19:13

DarkShadow: Not all ISPs sells UFB in all areas. Make sure your ISP actually is selling UFB in your city first.

Aside from this, Chorus can be pretty slow at getting UFB records updated once fibre is done on your street - especially over the Christmas break. If it hasn't been done within 2 months then give your ISP a call and ask them to do a manual check.

diablo2nd

84 posts

Master Geek
+1 received by user: 15

#1478643 25-Jan-2016 22:09

Was intending to get calling this evening, and found that our property is now recognised by ISP's online tools. In this case it's taken ~30 days to be available in the plan selection screens. Thanks for your responses.