Technicians are onsite and workng to restore services to customers in the broader St Albans area, and Rangiora, Kaiapoi and Woodend. Restoration of services is expected by 17:00.
We continue to assess service restoration requirements for other parts of Christchurch - and will provide updated timeframes for restoration as soon as the information is available.
Enable has experienced a major network outage impacting a significant number of customers across parts of Christchurch, and in Rangiora, Kaiapoi and Woodend.
The outage is a result of a third-party contractor damaging underground cable.
Enable is working to understand the extent of the outage – including reach and number of customers impacted, and the timeframe for resolution.
Repair resources have been mobilised.
Enable is working closely with its retail service providers to provide them with further details as these become available.