Slow broadband

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DonRocks

18 posts

Geek

#19496 19-Feb-2008 17:02

Hi all,

My little brother has used up all the GB's we have downloading God knows what and the internet has been reduced to dial-up speed. We are downloading at like 6 kb's per second which is extremely irritating for those of us in the family that need to access information quickly so my question is this - Instead of waiting untill next month for the internet to speed up, is there any way I can speed it up relatively soon ?

Thanks in advance :)

alanwright

46 posts

Geek

#111632 19-Feb-2008 17:05

Hi DonRocks,

You don't mention your ISP - so not sure if you are able to buy more data-blocks.

I moved to actrix (www.actrix.co.nz) as they offer a daily usage cap (depending on $$$ upto 1.4 gig, with the option of buying more) this really suits us, as if we do go over the 1gig limit we are only on "modem" speeds until 2am the next day, and then its reset with another fullspeed 1gig.

DonRocks

18 posts

Geek

#111638 19-Feb-2008 17:18

Oh yea woops. We are on Xtra. Changing would be a great Idea but the parents have got their website (www.strawberryfields.co.nz) and email with xtra and they refuse to change our set up so buying more from xtra would be the only way. Do you know if that is possible?

heavenlywild

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#111640 19-Feb-2008 17:23

DonRocks: Oh yea woops. We are on Xtra. Changing would be a great Idea but the parents have got their website (www.strawberryfields.co.nz) and email with xtra and they refuse to change our set up so buying more from xtra would be the only way. Do you know if that is possible?

You can ask Xtra to restart your monthly allowance at any time but do note you will be charged again - could be pro-rata, not totally sure. If you don't mind paying, this is your option.

DonRocks

18 posts

Geek

#111641 19-Feb-2008 17:35

Fantastic. That is more of a last resort for me though. If I was to ask Xtra to reset it, how long before the internet sped back up? Also, is it possible to just buy more allowance instead of resetting the entire allowance?

heavenlywild

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#111642 19-Feb-2008 17:42

DonRocks: Fantastic. That is more of a last resort for me though. If I was to ask Xtra to reset it, how long before the internet sped back up? Also, is it possible to just buy more allowance instead of resetting the entire allowance?

If you call them now, your speed will be back up and running by the early moring at the very latest.

You cannot "buy more data" per se. You have to buy the entire monthly allowance again.

DonRocks

18 posts

Geek

#111644 19-Feb-2008 18:00

heavenly_wild:
DonRocks: Fantastic. That is more of a last resort for me though. If I was to ask Xtra to reset it, how long before the internet sped back up? Also, is it possible to just buy more allowance instead of resetting the entire allowance?

If you call them now, your speed will be back up and running by the early moring at the very latest.

You cannot "buy more data" per se. You have to buy the entire monthly allowance again.

Hmmmm. I think I will just wait the 8 days or so till march and never let him on the internet ever again. Sounds like a plan to me.

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#111651 19-Feb-2008 18:47

DonRocks: Oh yea woops. We are on Xtra. Changing would be a great Idea but the parents have got their website (www.strawberryfields.co.nz) and email with xtra and they refuse to change our set up so buying more from xtra would be the only way. Do you know if that is possible?

Off topic but...

Xtra charges a lot for hosting and it doesn't offer anything really. I suggest moving to iserve.co.nz or any other provider with better services for small businesses.

While doing that, make sure to start using the domain name for e-mail. This way if you ever move ISPs the email address remains the same. Your parents can have their email hosted on gmail using their free service so they are never tied to an ISP.

It would save them some money. A lot actually.

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DonRocks

18 posts

Geek

#111654 19-Feb-2008 19:04

Your probably right but they have signed onto a year long contract or something. Oh well their loss I guess. Thanks for the suggestion though. I will definitely keep that in mind for when our contract ends :)

suvari18nz

5 posts

Wannabe Geek

#116677 14-Mar-2008 18:46

What xtra plan are you on?? Because only Xtra basic (200mb WTF EVER??) and Xtra pro 15GB + will actually let you buy more blocks (2c for each additional GB which is bloody expensive) I would reccomend switching to an ISP that lets you buy blocks of traffic as you use. Most do, not xtra.

manhinli

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#116678 14-Mar-2008 18:51

suvari18nz: What xtra plan are you on?? Because only Xtra basic (200mb WTF EVER??) and Xtra pro 15GB + will actually let you buy more blocks (2c for each additional GB which is bloody expensive) I would reccomend switching to an ISP that lets you buy blocks of traffic as you use. Most do, not xtra.

No... that's cheap!

Xtra's 2c/MB overage is pretty expensive compared to other ISPs and their plans aren't as a good value as others. If you want more data for the buck, search around.

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suvari18nz

5 posts

Wannabe Geek

#116969 16-Mar-2008 18:29

manhinli:
suvari18nz: What xtra plan are you on?? Because only Xtra basic (200mb WTF EVER??) and Xtra pro 15GB + will actually let you buy more blocks (2c for each additional GB which is bloody expensive) I would reccomend switching to an ISP that lets you buy blocks of traffic as you use. Most do, not xtra.

No... that's cheap!

Xtra's 2c/MB overage is pretty expensive compared to other ISPs and their plans aren't as a good value as others. If you want more data for the buck, search around.

$20 per GB?

slingshot will give you 15GB for 24.95 per month but you get ugly speeds. TCL homeplan is $36 plus 11.95 per 10 GB and you get max dl speed

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#116971 16-Mar-2008 18:40

freitasm:
Off topic but...

Xtra charges a lot for hosting and it doesn't offer anything really. I suggest moving to iserve.co.nz or any other provider with better services for small businesses.

Shared hosting offered by Telecom offers more bang for your buck, compared to Xtrahost.

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#118965 27-Mar-2008 05:05

Ask Xtra to keep the web hosting and email addresses, you can continue paying for them without having broadband connected at all. So just change the broadband and leave the hosting and email with Xtra. A few ISPs do broadband with daily limits and there are other variations too. Lots of people keep their Xtra email addresses forever, but yeah why not get a few email like joeblogs@strawberryfields.co.nz and use those as the only email you need?

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