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Topic # 195172 8-Apr-2016 18:55
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Can anyone give me their recommendation of an ISP that will provision a non-standard VDSL connection. According to all of the address checkers I am currently outside the VDSL range for my address. I have been advised by Chorus that due to the new Band Plan 998 upgrade that my address is now in range. As my current ISP 2Talk does not provision non-standard VDSL connections I can not get upgraded so I am wanting to know an ISP that will so i can move providers and get faster VDSL2.

 

Cheers 


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'That VDSL Cat'
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  Reply # 1528686 8-Apr-2016 19:05
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How exactly did Chorus advise you of the extended range? Was this a Tech visiting your home for a fault? was it a chorus tech or a subcontractor? Genuinely interested here :)

 

 

 

As far as has been publicly stated as of yet, Chorus made a big thing that 998 was going to extend the range. That was scrutinized by many, and here we are months after the finalization of the roll-out with no word on it at all.

 

 

 

If Chorus Directly advised this, it should be a simple process of having the ISP confirm and/or put through the order manually.

 

 

 

 

 

Ild be interested in your current Downstream attenuation too, assuming you have a master filter and such already installed to discount any affect from your internal wiring. All modems will read the figure slightly different but it does still give a general idea that assumptions can be drawn from.





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  Reply # 1528699 8-Apr-2016 19:31
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Wireline prequel has been updated. Maps are not being updated until the end of the month to reflect the new 15dB limit (up from 10.8dB). Assuming you meet the new limit any RSP can connect you, so if 2talk aren't willing to I'm sure any other provider who offers VDSL2 will.

 

 




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  Reply # 1528703 8-Apr-2016 19:34
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Yep I know all that, even know my line is 11dB but I don't want to go through the pain of moving ISPs just to find out they can't provision for some reason.


'That VDSL Cat'
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  Reply # 1528707 8-Apr-2016 19:41
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sbiddle:

 

Wireline prequel has been updated. Maps are not being updated until the end of the month to reflect the new 15dB limit (up from 10.8dB). Assuming you meet the new limit any RSP can connect you, so if 2talk aren't willing to I'm sure any other provider who offers VDSL2 will.

 

 

 

 

Now theres the key bit of information i was missing!

 

 

 

bit of a stir up in VDSL availability will be interesting. 





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  Reply # 1528709 8-Apr-2016 19:42
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If your line is 11dB and that in Wireline then it's not a non standard install any longer - it's just a regular install.

 

 

 

 


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  Reply # 1528710 8-Apr-2016 19:42
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So order a new ISP as a second connection, and when it is working cancel the 2talk connection?





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  Reply # 1528711 8-Apr-2016 19:44
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hio77:

 

sbiddle:

 

Wireline prequel has been updated. Maps are not being updated until the end of the month to reflect the new 15dB limit (up from 10.8dB). Assuming you meet the new limit any RSP can connect you, so if 2talk aren't willing to I'm sure any other provider who offers VDSL2 will.

 

 

 

 

Now theres the key bit of information i was missing!

 

 

 

bit of a stir up in VDSL availability will be interesting. 

 

 

 

 

Oops just realised the changes are 28th April. I thought it was just the maps being updated in late April.

 

It will deliver VDSL2 to another 175,000 premises.

 

So to the OP - nobody can provision you with VDSL2 now, but come 28th April if 2talk still won't then just move ISP as everybody else will be able to.

 

 


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  Reply # 1528712 8-Apr-2016 19:44
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beaglenz:

 

Yep I know all that, even know my line is 11dB but I don't want to go through the pain of moving ISPs just to find out they can't provision for some reason.

 

 

 

 

shifting ISPs on the same technology (copper->copper or fibre->fibre) isn't generally a pain provided you do it right.  the biggest problems occur when moving house and having to comply with ridiculus TCF/Chorus processes around abandonment etc.

 

 

 

If the VDSL situation for you is as you describe,  then the order would only potentially be rejected when the ISP places the order, which means the switch will never actually happen.  If Chorus accept the order, then it should be fine. Otherwise, just cancel the order. In any case, most ISPs shold be accomodating for this. IDK whay 2talk wuld refuse.

 

You probably want to go for an ISP who doesn't lock you into a contract too (e.g. Bigpipe)- so then you can switch back to 2talk if you really want to, if it doesn't go as planned.

 

Tip: since we're talking about 'unusual' address, then don't rely on any ISP website address checker - it may not be updated. Instead just send them an email and they can run a manual check for you.


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  Reply # 1528719 8-Apr-2016 19:56
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Hmm I wonder if this will mean I could get upgraded to VDSL from ADSL? I just had ADSL connected with Bigpipe as I was advised I'm too far from the exchange for a VDSL connection.




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  Reply # 1528720 8-Apr-2016 19:57
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Well just for your info, Bigpipe just told me NO your address is beyond our range of service. Next


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  Reply # 1528722 8-Apr-2016 20:00
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When I signed up their address finder said VDSL was available, it was only after I signed up they contacted me saying ADSL was the only choice. Maybe I'll contact them after April and see how it goes.


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  Reply # 1528731 8-Apr-2016 20:08
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beaglenz:

 

Well just for your info, Bigpipe just told me NO your address is beyond our range of service. Next

 

 

as advised wait till the 28th of April then try again


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  Reply # 1528732 8-Apr-2016 20:09
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mitchtay:

 

Hmm I wonder if this will mean I could get upgraded to VDSL from ADSL? I just had ADSL connected with Bigpipe as I was advised I'm too far from the exchange for a VDSL connection.

 

 

again as per above wait till the 28th and then if your line is under the new target level then there is no reason why you could apply to have it


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  Reply # 1543280 28-Apr-2016 11:14
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28th today, seems like maps haven't quite updated.

 

 

 

a private message with a chorus rep made comment that we were looking at closer to the end of April for it to go live however..





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  Reply # 1543335 28-Apr-2016 12:20
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Try asking for a prequal from your ISP again now?


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