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64 posts

Master Geek


#195735 2-May-2016 10:26
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Hello to all.  

 

I am going to upgrade my home broadband plan to one with a home phone line.  I am looking at VDSL / unlimited / home phone.  (Considering fibre but I've had problems with neighbour's consent on cross lease - that's another story).  I am on the North Shore of Auckland.

 

Currently with Vofafone, and am very happy to leave them behind after years of disappointing customer service (with the exception of the extremely helpful user of this site who personally helped me out a few times).

 

* Fortunately (unlike in the past) lowest price isn't the key factor this time - I am looking for:

 

(a) the best bundled hardware (i.e. phone / router);

 

(b) best service quality (both customer service and actual service provided);

 

(c) if there is an ISP that will cover some rewiring I need, that is even better, because I want to move the router.

 

I only need free local calls.

 

Any thoughts?  Thanks in advance.


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  #1545270 2-May-2016 11:43
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My thoughts?

 

1) Ditch the landline - go mobile. Skinny have some very good deals for mobile plans.
2) Sign up to BigPipe using the link in my signature. It'll give you $20 off too.
3) Buy their modem - it is only $99 but is also very good.
4) Their modem also supports VoIP - Really need that landline? 2talk.

 

No contracts, excellent service and excellent speed. Then sign up to UFB through them and wait :)







64 posts

Master Geek


  #1545356 2-May-2016 13:03
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What model is the router?  Will the router handle both VDSL and UFB?  Does Bigpipe offer any landline hardware?  (I understand the wisdom in going all mobile, but we specifically want a landline).

 

 

 

Thanks!

 

 

 

(Any other suggestions welcome too).

 

 


 
 
 
 


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Uber Geek


  #1545362 2-May-2016 13:14
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automaton:

 

What model is the router?  Will the router handle both VDSL and UFB?  Does Bigpipe offer any landline hardware?

 

 

 

 

HG659, it does ADSL VDSL and UFB. The router itself includes two ATA ports for your landline, but Bigpipe doesn't offer phone services. You would need to sign up with another phone provider, such as 2talk mentioned above.


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  #1545363 2-May-2016 13:15
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automaton:

 

What model is the router?  Will the router handle both VDSL and UFB?  Does Bigpipe offer any landline hardware?  (I understand the wisdom in going all mobile, but we specifically want a landline).

 

 

 

Thanks!

 

 

 

(Any other suggestions welcome too).

 

 

 

 

 

 

It's the Huawei HG659.  It works on all our plans all the way up to gigatown.   It's very capable.  Equivalent specs would probably cost you around $200-250 to buy of the shelf.

 

we don't offer any landline hardware, so you can either go mobile only or use a voip service like 2talk and plug your phone into the ATA port(s) on our modem or your choice of modem.  





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  #1545740 3-May-2016 07:52
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michaelmurfy:

 

My thoughts?

 

1) Ditch the landline - go mobile. Skinny have some very good deals for mobile plans.
2) Sign up to BigPipe using the link in my signature. It'll give you $20 off too.
3) Buy their modem - it is only $99 but is also very good.
4) Their modem also supports VoIP - Really need that landline? 2talk.

 

No contracts, excellent service and excellent speed. Then sign up to UFB through them and wait :)

 

 

Do their modem support PPPoE path through? Are they also good in Auckland (as opposed to Welly)?


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  #1545768 3-May-2016 09:00
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I switched to Voyager last year and not regretted it a bit.  $99 for everything inc a static IP. Is a few small setup costs but nothing outrageous etc.

 

(a) Zyxel router (cant remember model sorry, will dig up) - use own phones.

 

(b) Never had to ring them yet, and couple of emails I have sent them always replied to promptly. Connection has been fine (60/10), havent noticed any congestion issues.

 

(c) Don't think any ISP will cover that, they'll do the initial install but any moves after that is up to you to organize and cover.

 

 

 

 





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  #1545816 3-May-2016 09:53
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zespri:

 

michaelmurfy:

 

My thoughts?

 

1) Ditch the landline - go mobile. Skinny have some very good deals for mobile plans.
2) Sign up to BigPipe using the link in my signature. It'll give you $20 off too.
3) Buy their modem - it is only $99 but is also very good.
4) Their modem also supports VoIP - Really need that landline? 2talk.

 

No contracts, excellent service and excellent speed. Then sign up to UFB through them and wait :)

 

 

Do their modem support PPPoE path through? Are they also good in Auckland (as opposed to Welly)?

 

 

No, however you're free to use a draytek if you so desire.

 

xpd:

 

I switched to Voyager last year and not regretted it a bit.  $99 for everything inc a static IP. Is a few small setup costs but nothing outrageous etc.

 

(a) Zyxel router (cant remember model sorry, will dig up) - use own phones.

 

(b) Never had to ring them yet, and couple of emails I have sent them always replied to promptly. Connection has been fine (60/10), havent noticed any congestion issues.

 

(c) Don't think any ISP will cover that, they'll do the initial install but any moves after that is up to you to organize and cover.

 

 

I did look at them - but contract. They might be good for my parents when Vodafone break WXC.





 
 
 
 




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Master Geek


  #1546429 4-May-2016 06:11
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Thanks for the replies.  


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