Hello to all.  

I am going to upgrade my home broadband plan to one with a home phone line.  I am looking at VDSL / unlimited / home phone.  (Considering fibre but I've had problems with neighbour's consent on cross lease - that's another story).  I am on the North Shore of Auckland.

Currently with Vofafone, and am very happy to leave them behind after years of disappointing customer service (with the exception of the extremely helpful user of this site who personally helped me out a few times).

* Fortunately (unlike in the past) lowest price isn't the key factor this time - I am looking for:

(a) the best bundled hardware (i.e. phone / router);

(b) best service quality (both customer service and actual service provided);

(c) if there is an ISP that will cover some rewiring I need, that is even better, because I want to move the router.

I only need free local calls.

Any thoughts?  Thanks in advance.