UFB Speed Issue

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UrbanNZ14

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#198327 4-Jul-2016 20:41

We have a 200Mbps fibre connection with 2D. The PC has a gigabit NIC connected to the router with CAT 5.e cable.

Multithreaded downloads only reach 110Mbps. Speed Tests only achieve 110-120Mbps. In every aspect I've never been able to achieve at least near advertised speed.

I'm using the Fritz 7360 and both LAN 1 and 2 are set to 1Gbps. In Windows the NIC status shows 1Gbps, and the PC is using a SSD. Am I out of luck or is there a configuration issue somewhere.

PeterReader

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#1585871 4-Jul-2016 20:41

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

you have reset your modem and router
your PC (or other PCs in your LAN) is not downloading large files when you are testing - you are not being throttled by your ISP due to going over the monthly cap
your tests are always done on an ethernet connection to the router - do not use wireless for testing
you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

Your ISP and plan
Type of connection (ADSL, ADSL2, VDSL)
Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)
Your general location (or street)
If you are rural or urban
If you know your connection is to an exchange, cabinet or conklin
If your connection is to a ULL or wholesale service
If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

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michaelmurfy

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#1585886 4-Jul-2016 20:47

Sounds like they've ever got you on the wrong profile or your PC can't support the full speeds (perhaps test it on another PC?). Phoned 2degrees yet to ask them?

Michael Murphy | https://murfy.nz
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richms

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#1585940 4-Jul-2016 21:02

How about speedtest on a phone on 5GHz AC wireless? That can easily max out a 200 connection if it is working properly

Richard rich.ms

DarkShadow

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#1585943 4-Jul-2016 21:09

Is your router fast enough to handle the speeds?

Try unplug the router and plug your computer directly into the ONT.

Set VLAN 10 on your network card and start a PPPoE dialer on your computer.

UrbanNZ14

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#1585954 4-Jul-2016 21:44

I've contacted 2D and they've confirmed my profile is 200Mbps. I don't have a AC router to test the speed wirelessly.

I tried to setup a VLAN using my Intel NIC however it always says disabled. I created a PPPoE dialer with my 2D credentials, although as my NIC can't create a VLAN connection to the ONT it's unsuccessful.

Would pfSense work?

hio77

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#1585960 4-Jul-2016 22:03

pfsense would work yes.

IIRC, snapdegress have said the 7360 is under-powered for 200/200.

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2degreesCare

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#1586946 6-Jul-2016 09:44

Hi UrbanNZ14,

Can you please PM us your account number, we'll take a look for you.

Thanks

Ralph ^JOB