Need some help regarding unofficial UFB install

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gareth41

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#198532 12-Jul-2016 22:22

Long story short I have a customer who was involved in the laying of fibre conduit around a new subdivision, trenching etc... he's still got rolls of conduit sitting at his house, the stuff that gets laid and then fibre blown through when customer requests a connection. He lives directly across the road from the subdivision in an older house, his side of the street is copper, the other side fibre only, the UFB cabinet is directly across the road from his driveway.

When the subdivison across the road was laid with conduit, he made sure that enough for two connections (him and his neighbours house) was drilled under the road and it comes up next to the power pole at the end of his drive way. I don't think this extra bit was part of the original plan (was just done on the side as an extra, i'm not sure of the exact details). Now the problem is Chorus won't connect him because i'm assuming there is no record with Chorus of this "unofficial conduit" that was drilled under the road.

Realistically from what I can gather, all that needs to happen is for conduit to be laid from the base of the power pole to his house then fibre blown through, he is happy to do the trenching as that's his industry.

It would be appreciated if someone from Chorus could PM me to discuss and i'll provide more details of the cabinet ID and address.

DarkShadow

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#1590642 12-Jul-2016 22:27

Keep us informed as to how this goes.

gareth41

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#1590647 12-Jul-2016 22:36

I have also put in a new connection request with Kiwilink (ex PlaNet) and explained the situation to them to pass onto Chorus. They're a small local ISP and tend to do a good job passing information to and from Chorus which keeps us all in the light as to whats going on.

Chorusnz

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Chorus

#1590655 12-Jul-2016 22:57

Without knowing what was built and where it is we can't give you an answer.

I have DM'd you with contact details to discuss.

^ GL

gareth41

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#1590934 13-Jul-2016 12:39

Chorusnz: Without knowing what was built and where it is we can't give you an answer.

I have DM'd you with contact details to discuss.

^ GL

Thanks, have sent a DM

Chorusnz

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Chorus

#1592169 13-Jul-2016 18:33

In this location there is fibre to an adjacent subdivision (across the road), Chorus have extended 26-way microduct under the road, for future expansion of the subdivision.

The address in question therefore has a nearby "pathway" to fibre, but there is more to a "UFB-Ready" property than an empty duct in the roadside.

There won't be a tube allocated to this property, so any search in any Chorus systems by an ISP looking to order a service will come up an "No Fibre available". There needs to be a tube allocated in the fibre terminal at the subdivision, a slot on the splitter allocated, etc. so that when a provisioning order goes through the system, all the components required for the end-to-end circuit are known. This is usually done during a UFB build or as part of a greenfields subdivision project reticulation.

In this instance the property is outside a UFB build zone and outside of a reticulated fibre subdivision, albeit but across the road from a fibre-ready subdivision.

Chorus could accommodate this request via our custom fibre build process. Ask the ISP concerned to request an NGA service feasibility at the address by sending a request to their Chorus Service Delivery Manager and asking for "NGA on Request". This will kick off the scoping and quoting process to get everything built so that your client can receive a standard fibre service. If your client is happy to cover the cost of the work involved to complete the build, then we will do the work.

^GL

tangerz

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#1592221 13-Jul-2016 19:37

Chorusnz:

In this location there is fibre to an adjacent subdivision (across the road), Chorus have extended 26-way microduct under the road, for future expansion of the subdivision.

The address in question therefore has a nearby "pathway" to fibre, but there is more to a "UFB-Ready" property than an empty duct in the roadside.

There won't be a tube allocated to this property, so any search in any Chorus systems by an ISP looking to order a service will come up an "No Fibre available". There needs to be a tube allocated in the fibre terminal at the subdivision, a slot on the splitter allocated, etc. so that when a provisioning order goes through the system, all the components required for the end-to-end circuit are known. This is usually done during a UFB build or as part of a greenfields subdivision project reticulation.

In this instance the property is outside a UFB build zone and outside of a reticulated fibre subdivision, albeit but across the road from a fibre-ready subdivision.

Chorus could accommodate this request via our custom fibre build process. Ask the ISP concerned to request an NGA service feasibility at the address by sending a request to their Chorus Service Delivery Manager and asking for "NGA on Request". This will kick off the scoping and quoting process to get everything built so that your client can receive a standard fibre service. If your client is happy to cover the cost of the work involved to complete the build, then we will do the work.

^GL

So essentially the same process as connecting to 'Rural Fibre', (but hopefully without the 5-figure price tag, since a lot of the work has been done!)

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Wheelbarrow01

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Chorus

#1592292 13-Jul-2016 22:42

tangerz:

Chorusnz:

In this location there is fibre to an adjacent subdivision (across the road), Chorus have extended 26-way microduct under the road, for future expansion of the subdivision.

The address in question therefore has a nearby "pathway" to fibre, but there is more to a "UFB-Ready" property than an empty duct in the roadside.

There won't be a tube allocated to this property, so any search in any Chorus systems by an ISP looking to order a service will come up an "No Fibre available". There needs to be a tube allocated in the fibre terminal at the subdivision, a slot on the splitter allocated, etc. so that when a provisioning order goes through the system, all the components required for the end-to-end circuit are known. This is usually done during a UFB build or as part of a greenfields subdivision project reticulation.

In this instance the property is outside a UFB build zone and outside of a reticulated fibre subdivision, albeit but across the road from a fibre-ready subdivision.

Chorus could accommodate this request via our custom fibre build process. Ask the ISP concerned to request an NGA service feasibility at the address by sending a request to their Chorus Service Delivery Manager and asking for "NGA on Request". This will kick off the scoping and quoting process to get everything built so that your client can receive a standard fibre service. If your client is happy to cover the cost of the work involved to complete the build, then we will do the work.

^GL

So essentially the same process as connecting to 'Rural Fibre', (but hopefully without the 5-figure price tag, since a lot of the work has been done!)

It really depends on what the NGA On Application Team (aka NGA on request) find when they do their investigation. I handle a lot of NOA jobs for Spark business customers. Some are a few thousand dollars, but others are indeed well into the 5 digits. As advised by @Chorusnz, the OP should make the request to the RSP (or to Chrorus if he is the RSP), and wait for Chorus to provide a quote for network extension.

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

atomeara

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#1592357 14-Jul-2016 10:33

They will come back with a vague estimate often around 30k. This is often just a desktop estimate.

Then you can put an order in to actually firm up the price. Where someone from the service company will come out and check everything and generate an accurate price. However this can still be eye wateringly expensive. I have seen this process take up to 3 months.