Keeping GoLarge plan when moving house?

Forums › New Zealand Broadband › Keeping GoLarge plan when moving house?

jberries

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#20249 18-Mar-2008 08:43

Hello
Does anyone know if Telecom will let you keep the GoLarge plan if you move house, or will they make you change the plan to one of their existing plans?
Cheers

(PS: I thought I posted this already, but I don't see it in the forum listing)

nzbnw

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Spark NZ

#117293 18-Mar-2008 10:15

Why not just call 123 and ask?

nzbnw

garvani

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#117295 18-Mar-2008 10:44

ITs not possible to move the plan to a new house. once you move or disconnect adsl you can kiss go large goodbye. Id like to know how many ppl are still on this plan, i for 1 are.

billgates

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#117305 18-Mar-2008 11:58

garvani: ITs not possible to move the plan to a new house. once you move or disconnect adsl you can kiss go large goodbye. Id like to know how many ppl are still on this plan, i for 1 are.

thats not true...couple of my friends moved houses and they kept their Go Large plan and this is only 2 months ago we are talking about....

Do whatever you want to do man.

garvani

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#117319 18-Mar-2008 13:36

i would think they were pulling your leg. Moving house is a new connection and the go large plan is no longer avaiable so i would be suprised if they could reactivate it on a new line.

nzbnw

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Spark NZ

#117339 18-Mar-2008 15:37

garvani: i would think they were pulling your leg. Moving house is a new connection and the go large plan is no longer avaiable so i would be suprised if they could reactivate it on a new line.

My understanding, althrought as I have said above this should be confirmed with 123, is existing customers (as the OP is) may retain this plan, but no new customers are able to sign up.

nzbnw

webwat

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#118960 27-Mar-2008 04:13

You would likely have to move the phone connection to the new house to keep the plan. I imagine they would refuse to do is as a new connection even if you were moving house, they would need it to be all done as a single service order.

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DillonZT

12 posts

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#119437 28-Mar-2008 22:02

To my understanding, you are an existing go-large customer and moving to a new address does not make you a new customer. Therefore, technically speaking, you should still be eligible to keep your go-large plan. However, you should still check that with Telecom (123).

Cheers

allstarnz

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#119458 28-Mar-2008 22:58

i moved house last year, and Ihug let me keep my discontinued plan, don't see why Xtra wouldn't.