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60 posts

Master Geek
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Topic # 204673 12-Oct-2016 14:34
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Hi GZ,

 

So I put forward a motion to discuss UFB installation at my apartment's AGM meeting with the body corporate on the form they provide (Crocker's) and I got a reply back pretty quickly saying the following:

 

 

 

"

 

Good afternoon

 

 

 

Thank you for your email. 

 

 

 

My understanding is that the Body Corporate already offers UFB internet through Freedom so will not be getting Chorus in to do any cabling.    I believe when they investigated this, they found they could not get the cables up to the other floors so have gone wireless.   Freedom offer very good packages. 

 

 

 

"

 

They have had wireless set up even before UFB installations started and from what I hear have had a few half-assed attempts with a chorus contractor but gave up pretty quickly. 

 

I am definitely not a fan of a wireless solution - Firstly the evening slow downs and complicated/nearly impossible task of having a local network connected to the internet. 

 

 

 

Is there anything I can do to have my case for UFB installation heard? Can they just give up and go with the wireless solution?

 

 

 

This makes me sad :(


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5281 posts

Uber Geek
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  Reply # 1649810 12-Oct-2016 14:59
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That quotation email suggests they are just brushing you off.  You could reply saying you still wish to have it discussed at the body corp AGM.

 

Check the body corp constitution - can they actually refuse to agenda your item? Probably not. Follow the process and bring a proposal to the AGM to have it re-investigated.  

 

Just as importantly talk to a few neighbours and get some support.  You probably aren't alone in disliking the slow wifi with limited functionality.

 

 





Mike

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Reply # 1649813 12-Oct-2016 15:06
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From the Freedom internet website for providing wifi to apartments... "no cost install" and "Body Corporate rewards".

 

Sounds like an interesting situation to me. 


 
 
 
 


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Ultimate Geek
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  Reply # 1649814 12-Oct-2016 15:07
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There are other options out there that may not require additional wiring to apartments, fibre to the building then use the buildings copper wiring to provide high speed broadband. Wireless Nation have a few apartments setup like that.

I have heard of some body Corp chairman's getting kickbacks to keep their current provider.

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  Reply # 1649816 12-Oct-2016 15:13
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throbb: There are other options out there that may not require additional wiring to apartments, fibre to the building then use the buildings copper wiring to provide high speed broadband. Wireless Nation have a few apartments setup like that.

I have heard of some body Corp chairman's getting kickbacks to keep their current provider.

 

Rafael had issues with wireless nation. They say its unlimited and then it is not unlimited.

 

Also in building wifi solutions will be slow, totally unacceptable for even basic 1080 streaming.

 

IMO the best bet if that is all they offer is to get a router that does WISP mode, hook it up to it and use the hell out of it at peak times making the wireless barely usable. Get other people complaining about its lousy performance so something might happen with it. The good thing with a router doing both client mode and AP mode in this case is that it will use the channel heaps more and make it worse for everyone.

 





Richard rich.ms

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  Reply # 1649818 12-Oct-2016 15:15
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knoydart:

 

From the Freedom internet website for providing wifi to apartments... "no cost install" and "Body Corporate rewards".

 

Sounds like an interesting situation to me. 

 

 

 

 

Yeah, from their hub page (emphasis theirs)

 

 

 

  • Add Wi-Fi hotspot to your building, installed at zero cost
  • All equipment is maintained by Freedom Internet at zero cost
  • Revenue share, we pay a 20%monthly percent back to the owners’ committee
  • Residents can purchase instant data plans, without a wait for the connection
  • No long-term contracts, just simple data plans
  • Free internet for the Building Manager
  • Free internet for the CCTV Cameras

 

 

Wireless would be very inferior to your own ufb connection for most people on here I would expect.


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Wannabe Geek
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MyRepublic

  Reply # 1649822 12-Oct-2016 15:20
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The Commerce Commission would probably be interested in helping with your situation, as it sounds contrary to the Fair Trading Act

 

Services being offered - i.e. not UFB

 

http://www.comcom.govt.nz/fair-trading/fair-trading-act-fact-sheets/claiming-you-re-something-you-re-not/

 

http://www.comcom.govt.nz/fair-trading/fair-trading-act-fact-sheets/unsubstantiated-representations/

 

MyRepublic have managed to have UFB installed into a number of apartment blocks where the Body Corp previously had an 'arrangement' with a non-UFB provider that we demonstrated was not sustainable due to legal issues and also customer/tenant demand.

 

PM me if you want to discuss.

 

Regards





Eoghan

 


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  Reply # 1649826 12-Oct-2016 15:38
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I've heard of a number of people who have complained to the Commerce Commission over this in a few buildings in Auckland and that they are investigating.

 

 


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Ultimate Geek
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  Reply # 1649836 12-Oct-2016 16:09
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Also, it might pay to remind the Body Corp (whether at the AGM or otherwise) that in 2020 (only four years away), the idea of living somewhere without UFB would be like living somewhere today without ADSL. The whole building would be less desirable and that will directly affect property prices and rental income.

 

Also remember that Chorus' installations won't be free forever. I don't think the Body Corp in my building had to pay a cent since there's 100 units and it's my understanding that Chorus have up to $1000 per unit to spend (someone will no doubt correct me if this is not the case).


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  Reply # 1649853 12-Oct-2016 16:23
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Are you an owner or tenant?

 

Whats the split in the building between owner occupier and rented out?

 

what is the building size?

 

What do the neighbouring apartment owners think?

 

Did the body corp members choose crockers to run it for them, or did they come with the building... sounds like you might need to put in some leg work and stage a revolution,

 

Freedom's website looks like it was thrown together in a hurry, and their model seems to be tailored for rentals ( and badly at that)

 

 




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Master Geek
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  Reply # 1649854 12-Oct-2016 16:24
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Woah Thanks for the reply guys! :)

 

 

 

I will raise these points during the motion at the AGM, I sent her an email outlining my issues with a wireless provider and the lack of trying to work out a solution on the body corporate's part. It will be discussed in the AGM in a months time.

 

I guess in the meantime I'll just sit tight and maybe look into that wireless router solution someone above mentioned (But will need to research further and what router is compatible)

 

 




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Master Geek
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  Reply # 1649856 12-Oct-2016 16:32
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wellygary:

 

Are you an owner or tenant?

 

Whats the split in the building between owner occupier and rented out?

 

what is the building size?

 

What do the neighbouring apartment owners think?

 

 

 

 

 

 

I was a tenant for a few years, now I am an owner.

 

 

 

I am not sure on this 

 

 

 

Building is 5 floors with 10 tenants on each floor

 

 

 

I am unsure on what the other owners think - We kind of keep to ourselves. Was talking to someone from Myrepublic on the GZ forums and they have had a few consents turned down because of this.

 

 

 

 


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Master Geek
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  Reply # 1649909 12-Oct-2016 19:13
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The law is also changing next year (hopefully) and it will be harder for them to decline too.

 

https://national.org.nz/news/2016-04-07-further-reforms-to-speed-up-apartment-ufb-connections

 

 

 

 


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Wannabe Geek
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  Reply # 1649961 12-Oct-2016 21:19
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50 units means that the building would have received roughly $50k contribution from Chorus to get it connected - however this is changing. We have seen instances where the Body Corp is asked for a contribution of $3k, whereas a year ago it might have been free.

 

The message to the Body Corp is that in the above example there is still a $47k subvention, which will likely decline as the Government subsidy runs out.

 

Also Chorus have enough easy wins with most Body Corps. that awkward Body Corps can and will be left on the long finger.

 

As one of the contributors outlined, not having UFB will be a serious crimp on property values in the CBD.

 

Imagine AirBnB etc having a filter that is UFB/Fibre Broadband - an analogy to use with Freedom wifi is that its like going to the well for water - quaint but impractical.





Eoghan

 


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  Reply # 1649966 12-Oct-2016 21:24
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HellraiserNZ:

 

Building is 5 floors with 10 tenants on each floor

 

I am unsure on what the other owners think - We kind of keep to ourselves. Was talking to someone from Myrepublic on the GZ forums and they have had a few consents turned down because of this.

 

This is the first thing I would change if it was important to you.

 

Knock on everyones door on your floor, if nothing else you might get to meet your neighbors as you never know when you will need them.

 

Then as has been previously stated find all the owners (as renters are at a distinct disadvantage in this situation) who think it's not good enough and stage a mutiny at the next AGM.

 

I would say with at least 5 other owners on your side that would be sufficient to get things moving.

 

If you want things to go slowly, don't do any of the above prior to the AGM and don't be surprised when you get fobbed off again. If the Building Manager / Body Corp is getting 20% kick backs from the current arrangement then don't expect anything other than the brush off until you find at least a few like minded owners to say this isn't on.






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Ultimate Geek
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  Reply # 1649977 12-Oct-2016 21:56
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Your body corp sound like a bunch of retards, I feel sorry for you, I would most certanly increase the noise floor of the RF just to mess with them.

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