Dodgey internet (help appreciated).

Forums › New Zealand Broadband › Dodgey internet (help appreciated).

Seanskatesalot

51 posts

Master Geek

#204872 21-Oct-2016 05:31

Hey all, How is ya?

Hope it's ok to post this here...I have posted in the Vodafone section before and I'm thinking this might not be a voda related issue anyway.

Problem is...our internet is not good, and has become really useless and infuriating lately. Used to be able to stream something and play online games at the same time and now it's laggy as hell on both games and streaming video. Connect rate and ping/speed tests seem ok but the connection definitely dips often, very noticeably worse than before. Looking for some help/advice about what to do to get better internet. Currently we have ADSL(2?) that gives us 10meg down and 0.5 meg up. Horrible speed but it is performing much worse than that even. I have been told I cannot get VDSL installed several times because of line attenuation or distance to the exchange depending on who I talk to, and fibre will apparently be available in march/april at our address but I need to do something about it before then so wondering what?

Would a master splitter help much?

will the master splitter be obsolete when we get fibre?

Any help is really appreciated....

Thanks,

Sean.

Spyware

3762 posts

Uber Geek

Lifetime subscriber

#1655458 21-Oct-2016 05:39

And did you have a master splitter/filter installed?? - looking at last thread on the matter in 2015. If not do it. If you aren't willing to pay then the problems will continue.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

Seanskatesalot

51 posts

Master Geek

#1655461 21-Oct-2016 06:48

Can you explain the process of a splitter if we are getting fibre next year...does that use the splitter or render it obsolete? not sure about fibre installs myself.

cheers

Linux

11428 posts

Uber Geek

Trusted

Lifetime subscriber

#1655467 21-Oct-2016 07:22

Master filter / Splitter will be obsolete if you get Fibre connected and remember fibre install dates can change and once fibre is run down the street getting connected can take some time

You are asking if you master filter / Splitter will help, This was covered in the other thread you started in 2015

http://www.geekzone.co.nz/forums.asp?ForumId=40&TopicId=177605

Linux

RunningMan

8956 posts

Uber Geek

#1655477 21-Oct-2016 08:09

For starters, post the ADSL line stats asked for by PeterReader in your last thread. Need attenuation, noise margin and sync rates.

Also, how many devices do you have on your network, and what are they being used for?

jonb

1771 posts

Uber Geek

Trusted

#1655505 21-Oct-2016 09:43

10 down and 5 up is not too bad, generally for ADSL 2. A master splitter would help a little bit but not worth it if getting Fibre in six months.

Check no-one in the house is torrenting - that can really swamp the upstream data and make everything slow. Also check things like icloud backups, cloud syncing, Steam game downloading - all of these can make a 10meg connection very sluggish.

Otherwise post your modem stats, and a speedtest from when you are experiencing marked slowness.

Seanskatesalot

51 posts

Master Geek

#1655790 21-Oct-2016 15:21

jonb:

10 down and 5 up is not too bad, generally for ADSL 2. A master splitter would help a little bit but not worth it if getting Fibre in six months.

Check no-one in the house is torrenting - that can really swamp the upstream data and make everything slow. Also check things like icloud backups, cloud syncing, Steam game downloading - all of these can make a 10meg connection very sluggish.

Otherwise post your modem stats, and a speedtest from when you are experiencing marked slowness.

It's 0.5 up, not 5, unsure if that was a typo. it's normally not too bad but lately has taken a huge dive. As far as I can tell no one is using any cloud backups or torrents etc it just seems to be really unstable. speedtest will show a ping on 30-70 when it's good and download of 7-9mb upload of 0.4-0.7mb. What other modem stats would be helpful?

Seanskatesalot

51 posts

Master Geek

#1655794 21-Oct-2016 15:25

RunningMan:

For starters, post the ADSL line stats asked for by PeterReader in your last thread. Need attenuation, noise margin and sync rates.

Also, how many devices do you have on your network, and what are they being used for?

How do I obtain recent attenuation stats etc?

devices on the network:

about 3 or 4 pcs, 2/3 phones, an ipad, 3 Xboxes. These normally won't be all used at the same time, currently people are away and it is still very bad with only one or two devices using the internet.

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

Seanskatesalot

51 posts

Master Geek

#1655796 21-Oct-2016 15:27

Linux:

Master filter / Splitter will be obsolete if you get Fibre connected and remember fibre install dates can change and once fibre is run down the street getting connected can take some time

You are asking if you master filter / Splitter will help, This was covered in the other thread you started in 2015

http://www.geekzone.co.nz/forums.asp?ForumId=40&TopicId=177605

Linux

How much would the master splitter cost in palmerston north, any idea?