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cynnicallemon

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#205107 30-Oct-2016 12:11
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Having just read this, I'm wondering what the Chair at Chorus is smoking...

 

"In the latest poke from Chorus at telecommunications retailers, Strange said there some 179,000 customers on the fast copper line-based VDSL broadband service versus around 400,000 subscribers to the slower ADSL service, for which Chorus charges retailers the same price as VDSL."

 

Well thats strange Mr Strange, wonder why that is?

 

"Strange's comments follow guarded criticism by Chorus chief executive Mark Ratcliffe last week of Spark's promotion of wireless broadband rather than fixed line services, as the retailer seeks to carve out defensible market positions in the fast-developing telecommunications market."

 

That's really bad of Spark trying to steal your loyal fixed line customers isn't.

 

"The one thing Chorus can do is to take more of a role to champion broadband," said Strange, "

 

That's what I like, champion talk.

 

 

 

As a customer, a normal end user say, I hate the fact that I see VDSL available at my telco only to be turned down as they tell me Chorus said it isn't available. A few months later I see it is available on the Chorus website. So i apply again and get shot down in flames as I cannot get it, maybe due to high attenuation but they do not give an official reason - very helpful.

 

The truth is that some of us 400,000 plebs left on ADSL actually want VDSL but because of your lack of care for the copper network may never get the chance to enjoy VDSL and may still be left on copper in 2025 - god forbid. Spark Wireless and others maybe stealing your show because your act isn't up to scratch in the first place. Why should we pay the highest line fees for what essentially delivers a sub standard product by todays standards. Some here would say we have a world class broadband and in some respects that's true but when you're stuck on ADSL that doesn't compute.

 

But I do like champion talk and challange Mr Strange and Chorus to get me, and others, on VDSL, especially when your map shows I should be able to. Perhaps my incoming pair just need an upgrade from the 40+ year old pre-internet cable which we have coming into the house that is way past its best. That yellow and black wire was good in its day but not so much now. And just how good the copper in the street is, is really anyones guess.

 

Instead of blaming others, like the telcos, you should have a pretty good look in the mirror at yourself. If you want more people on VDSL then you should be doing whatever it takes to get them there and without cost to the end users - we pay enough as it is.


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Linux
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  #1660840 30-Oct-2016 12:17
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Many end users don't care about the fastest speed as long as Trademe and Facebook work and emails work they are happy

My parents get like 60Mbp/s on VDSL bet if it was 3Mbp/s they would not care as they use under 2GB per month

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Linux
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  #1660841 30-Oct-2016 12:19
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Oh your comment about " we pay enough " I don't agree with you must be very misinformed of how much it actually costs to deliver broadband

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cynnicallemon

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  #1660843 30-Oct-2016 12:27
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Linux: Oh your comment about " we pay enough " I don't agree with you must be very misinformed of how much it actually costs to deliver broadband

Linux

 

I'm not asking you to agree.

 

But we do have the highest or one of the highest line charges in the world.

 

 




cynnicallemon

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  #1660844 30-Oct-2016 12:32
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Linux: Many end users don't care about the fastest speed as long as Trademe and Facebook work and emails work they are happy

My parents get like 60Mbp/s on VDSL bet if it was 3Mbp/s they would not care as they use under 2GB per month

Linux

 

So why did they get VDSL?

 

They are paying an extra $10 a month for nothing then.


BarTender
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  #1660845 30-Oct-2016 12:36
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Knowing a fair bit about VDSL and how it gets delivered here in NZ I find the comments from Chorus disingenuous.
Firstly *ALL* VDSL installs should have a Master Filter / Splitter. The fact that Chorus have now dropped the mandatory Master Filter install which was part of the reason why it a $10 premium to recover the $300 install price isn't mentioned anywhere in their press release. Funny that. It also means that those who don't get a MF will have degraded VDSL experience. No mention of that.

If Chorus was serious about it they would say that the installer can pocket the full amount for the Master Filter install.
Even coffebaron who has done it for years charges $150.

Anyone who talks about VDSL and doesn't mention the master filter install costs and needing a new router is being dishonest about the true installation costs.

Linux
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  #1660847 30-Oct-2016 12:41
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cynnicallemon:

Linux: Many end users don't care about the fastest speed as long as Trademe and Facebook work and emails work they are happy

My parents get like 60Mbp/s on VDSL bet if it was 3Mbp/s they would not care as they use under 2GB per month

Linux


So why did they get VDSL?


They are paying an extra $10 a month for nothing then.



Nope they are paying the same as ADSL2+

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sbiddle
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  #1660848 30-Oct-2016 12:45
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cynnicallemon:

 

But we do have the highest or one of the highest line charges in the world.

 

 

Find providing some data to back up that claim? Because the Commerce Commission spent 18 months looking at copper prices and didn't reach that conclusion.

 

Yes out pricing isn't the cheapest in the world but it's certainly not the most expensive or close to being the most expensive. The move to split urban and rural pricing also caused a significant increase - many countries still have very cheap urban and high rural pricing. Our pricing will however continue to increase in line with the TSLRIC model which is a true input based model and as fibre uptake increases, copper pricing will increase as the number of users on the network falls.

 

 


 
 
 

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cynnicallemon

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  #1660850 30-Oct-2016 13:00
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sbiddle:

 

Find providing some data to back up that claim? Because the Commerce Commission spent 18 months looking at copper prices and didn't reach that conclusion.

 

 

I was probably thinking of this.


sbiddle
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  #1660881 30-Oct-2016 13:58
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cynnicallemon:

 

sbiddle:

 

Find providing some data to back up that claim? Because the Commerce Commission spent 18 months looking at copper prices and didn't reach that conclusion.

 

 

I was probably thinking of this.

 

 

It's worth noting that's only UCLL costs (ie cost of copper), which was also skewed by the removal of rural and urban split.

 

If people wanted cheaper copper costs in urban areas they shouldn't have asked for the urban/rural split to be removed.

 

 

 

 


yitz
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  #1660889 30-Oct-2016 14:41
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I don't think anyone expected the averaged cost to be so close to the rural pricing or determination of cost plus benchmarking model to be so high. The final determination pricing ended up being suspiciously close to aligning to that of UFB.

 

 

Now ADSL, VDSL and UFB are all priced the same at retail and retailers must compete to retain customers when UFB becomes available.

  #1660893 30-Oct-2016 14:49
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just sounds like you have a bone to pick because you got turned down for VDSL


cynnicallemon

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  #1660894 30-Oct-2016 14:51
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BarTender: If Chorus was serious about it they would say that the installer can pocket the full amount for the Master Filter install.
Even coffebaron who has done it for years charges $150.

 

If Chorus are serious then they should be paying coffeebaron to install them free of charge to the end customer. Fibre installs are free...


sbiddle
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  #1660896 30-Oct-2016 14:54
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yitz: I don't think anyone expected the averaged cost to be so close to the rural pricing or determination of cost plus benchmarking model to be so high.

 

Those that didn't clearly didn't understand what a forward looking cost model was going to deliver.

 

 


yitz
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  #1660953 30-Oct-2016 15:16
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"Forward looking cost model"... more like "copper tax"... maybe they should use the revenue from the copper tax to pay for more VDSL installs.

 

 

Is there a technical reason Chorus wants everyone on VDSL? Would there be less interference than currently from ADSL/VDSL co-existing in the binder? I understand part of the 998 band plan change aligned the frequencies used between ADSL/VDSL.

 

 

... or maybe they want to kill off local loop unbundling by 2020 to run a homogenous VDSL-only copper network with vectoring and call it "FibreX".

cynnicallemon

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  #1660955 30-Oct-2016 15:20
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Jase2985:

 

just sounds like you have a bone to pick because you got turned down for VDSL

 

 

I was waiting for this one. Sure, I'm not dancing and singing about it, that's for sure. Hey, I was also told to move house before on here if I didn't like the situation - nice...

 

What I don't understand is that the VDSL limit is about 800m but Chorus show VDSL areas as far as 1.2km away from the cabinet and that's not allowing for the path the copper might take.

 

Anyway, I have got my bone and will retreat back to my kennel. 


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