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76 posts

Master Geek


# 21282 21-Apr-2008 21:00
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I am with slingshot (yes i know) and have got hold of a telecom wireless dsl-g6404t and was hoping to connect it to my lappie which has wifi.  I have managed to get the lappie to see the modem but the modem can't see the net.  Do I need to call the helpdesk (please god no!) to set it up, or is it simply that it won't work.  (like vodafone vs telecom phones)

Thanks

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Uber Geek
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# 125425 21-Apr-2008 21:06
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What help desk would you call



76 posts

Master Geek


  # 125427 21-Apr-2008 21:08
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The 0800 one I spose, the one that reconnects to somewhere in Asia...

 
 
 
 


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Uber Geek
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# 125430 21-Apr-2008 21:12
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Is that for the slingshot help desk



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Master Geek


  # 125431 21-Apr-2008 21:14
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Aha, I am locked into a contract so can't really change to another ISP for another 6 months.  Just wanna see if this works.

Ta

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Uber Geek

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  # 125435 21-Apr-2008 21:20
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Have you entered your Slingshot username & password into the G604T?




Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
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76 posts

Master Geek


  # 125436 21-Apr-2008 21:29
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Yes I think I have, thats by going 10.1.1.1 and setting up the modem right? I have done that.

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  # 125457 21-Apr-2008 22:49
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You are only using one dsl at a time on your line? Slingshot pevents dual logins to one account.

settings for username and password is the most helpful comment. And yes at logining into the modem to make these changes via the 10.1.1.1 if that's where the admin settings exist.

Slingshots help line should be able to help with the infomation you need to enter, they might even ave the support cards you your modem as it was support by the encumbent telecom, don't even bother with vodafone, they would be unless to dig at a solution.

It is a DSL-G604T and not dsl-g6404t? http://www.dlink.com.au/Products.aspx?Sec=1&Sub1=1&Sub2=2&PID=50


 
 
 
 




76 posts

Master Geek


  # 125461 22-Apr-2008 00:15
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Hi thanks for the helpful comments.

Definitely the G604T, and yes am only trying one modem at a time. 


Have looked at the installation guide and what it has told me appeared to be everything that the wizard did. 


I will give slingshot a ring tomorrow, altho I saw something on their website that their helpdesk only deals with Dynalink.  Or was it D-link.  Are they the same company?


Will find out tomorrow, thanks again.




76 posts

Master Geek


  # 125608 22-Apr-2008 17:14
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Well it is all sorted now.  Turns out I had done everything right, except instead of during the modem setup instead of 'slingshot' it should be 'jetbuster'.  Why I don't know but problem is solved.

And it took around 2 minutes to answer my call too!  Jackpot!

Thanks to all who helped.

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