My chorus ont power light is constantly flashing and won't start up

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Myko1

1 post

Wannabe Geek

#222593 19-Aug-2017 23:41

Hi guys, recently my ont has suddenly stopped booting up. The power light and lan3-4 lights are constantly flashing and so I have zero connection to the internet at home so I am wondering if anyone knows what's wrong with it. Thx

ronw

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Uber Geek
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#1849034 20-Aug-2017 00:14

Mine did that and I could not figure it out until I wiggled the CAT 6 connector out of the ONT and suddenly it all came right. I am guessing there is something not making a proper connection and was going to replace the connector but it seems fine now so I just left it

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phantomdb

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#1849446 20-Aug-2017 20:51

https://q.chorus.co.nz/ont on that page it has a fint ont, have you tried using that and see if it tells you anything about your ont? service fail, upgrade fail,

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hio77

'That VDSL Cat'
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Lizard Networks

Subscriber

#1849469 20-Aug-2017 20:58

per @ronw.. - Great trouble shooting btw!

Unplug all cables from GE1~4, turn ONT off for 45 mins and then power it back up. Give it about 5-10 mins to boot up, see if the lights don't go to normal.

Failing this, I'd call your RSP and log a fault.

The fact that you are not getting the Failed light obviously will make troubleshooting difficult, likely you will have to agree to a disclosure etc but this does sound software related.

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