Trustpower door-to-door sales

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kryptonjohn

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#224043 30-Oct-2017 16:16

Had a person from Trustpower knock on the door on Sunday afternoon selling their ISP and power offerings. He started on fibre and I explained that due to lack of neighbour consent there's no fibre up the common driveway, and that we are on VDSL. He then claimed that if we switch to TrustPower VDSL we'd get a speed triple to 100Mbps. That sounds unlikely to me - is it possible? I thought it had a theoretical and rarely achieved 70Mbps limit?

Then he wanted to sell me their power with a 2 year fixed price.

I said I don't make those decisions on the spot and would call him back. Which I doubt I will do unless someone here confirms they're as good as he claimed?

Cheers

JohnO

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#1892684 30-Oct-2017 16:19

VDSL can go to 100mbit, but whatever your current VDSL speed is, under Trustpower it wouldn't be any better.

Aredwood

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#1892755 30-Oct-2017 17:08

Unless you live in Tauraunga, Trustpower is unlikely to be the cheapest power company.

wratterus

1687 posts

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#1892760 30-Oct-2017 17:11

Their door to door salesman spout some absolute BS. The way the talk makes it seem to the average person that they have some flash network and can supply better speeds than other providers, which is totally incorrect. If anything, their international speeds would be worse than most providers from what I've seen.

Last time one came around I was able to wind them up very well regarding their advertising and the fact they were in trouble with the ComCom for misleading advertising on the exact deal he was trying to get me to sign up for. Never seen someone get so defensive so quickly.

Pretty sure they ended up getting fined like 400k for that in the end.

I wouldn't touch them for anything, power or internet.

quickymart

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#1892787 30-Oct-2017 18:25

What was it John said once? Something like "Friends don't let friends join Trustpower"?

Starlith

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#1892801 30-Oct-2017 19:31

My mate said that that a guy was going from council flat to council flat spouting the same BS while managing to hook them to Trust Power. Seems ethics are completely gone and its all about the signature.

tdgeek

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#1892861 30-Oct-2017 23:27

Spam. You will get success, every nth amount of door knocks. Commission. Sales training.

mattwnz

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#1892875 31-Oct-2017 00:30

Isn't there a cooling off period with door knockers, so you have time to do your own research? If so, how do they deal with someone signing up and then deciding to cancel, in terms of the contacts people have to sign up to vs if you signup over the phone.

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xpd

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#1892908 31-Oct-2017 08:12

Starlith:

Seems ethics are completely gone and its all about the signature.

Its always been about the signature. Anyone knocking on your door selling stuff, needs you to sign so they can earn a few $$. They dont care about you or the product, just that you sign.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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tdgeek

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#1892914 31-Oct-2017 08:22

mattwnz:

Isn't there a cooling off period with door knockers, so you have time to do your own research? If so, how do they deal with someone signing up and then deciding to cancel, in terms of the contacts people have to sign up to vs if you signup over the phone.

I am sure the Door to Door Sales Act has one week, maybe more

Edit You can change your mind and cancel for any reason within 5 working days of receiving the written agreement.

dacraka

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#1892934 31-Oct-2017 09:30

I had this guy come round in Remuera about the same thing on Sunday afternoon!

kryptonjohn

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#1892937 31-Oct-2017 09:38

dacraka:

I had this guy come round in Remuera about the same thing on Sunday afternoon!

LOL! We're in Ngapuhi Rd...

dacraka

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#1892941 31-Oct-2017 09:50

kryptonjohn:

dacraka:

I had this guy come round in Remuera about the same thing on Sunday afternoon!

LOL! We're in Ngapuhi Rd...

We had the same guy! Was a nice positive guy though at least haha. Took two minutes for him to leave after I politely said no thanks though :P

gehenna

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#1892963 31-Oct-2017 10:15

Trustpower won't be moving the cabinet any closer to you as part of their install, so unless they intend to install your modem in your letterbox and run ethernet to the house, you won't get any better VDSL speed than you have already. I get so irate with sales people who flat out lie.