Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


AOE



4 posts

Wannabe Geek


Topic # 22739 6-Jun-2008 17:18
Send private message

Hi, I have a D-Link DSL-302G modem and have been having a problem with it (and 2 other modems) where at random time intervals the ADSL light and status light will drop out at the same time. It will then reconnect itself anywhere from 10-30 seconds later. This is a huge problem for me as I enjoy playing online games but I can't when I'm getting disconnected all of the time. I've tried using different phone jacks, different modems, changing the ADSL filter on the phone and cooling off the modem. But I still get disconnected all the time. I'm not very good with modem/internet related problems so I would appreciate some very simple instructions on how to fix this problem.

Thank you :)

Create new topic
I'm @nate
6287 posts

Uber Geek
+1 received by user: 373

Moderator
Trusted
Subscriber

  Reply # 136063 6-Jun-2008 20:18
Send private message

Two things I'd try:

1. Are there any non-filtered phones plugged into any phone sockets in your home?  If so, this will cause the drop outs.
2. Try upgrading the firmware on your router, or look at a replacement (try TradeMe).




AOE



4 posts

Wannabe Geek


  Reply # 136074 6-Jun-2008 20:55
Send private message

1. Nope, no other phones.

2. Have been through 3 routers, 1 of which was brand new and still dropped out.

 
 
 
 


I'm @nate
6287 posts

Uber Geek
+1 received by user: 373

Moderator
Trusted
Subscriber

  Reply # 136108 6-Jun-2008 23:15
Send private message

What ISP are you connecting with? Ask them to get Telecom to do a line test for you.




6021 posts

Uber Geek
+1 received by user: 154

Trusted

  Reply # 136151 7-Jun-2008 09:25
Send private message

Can you post your line stats (ie attenuation, S/N, sync rate) and connection mode, do you know how far roughly you are from your exchange, from that a guess of the line length etc to see if it ties up with the attenuation.

Cyril

AOE



4 posts

Wannabe Geek


  Reply # 136421 8-Jun-2008 13:12
Send private message

I'm with Xtra.

Attenuation: Downstream 9.0dB Upstream 24.0dB
Connection Rate: Downstream 7616 Kbps Upstream 160 Kbps
Connection Type: PPPoA VC-Mux

No I don't know how far away I am from my exchange.


Nate wants an iphone
3873 posts

Uber Geek
+1 received by user: 13

Mod Emeritus
Trusted
Subscriber

Reply # 136423 8-Jun-2008 13:18
Send private message

Have you tried contacting the helpdesk?




webhosting |New Zealand connectionsgeekzone IRC chat
Loose lips may sink ships - Be smart - Don't post internal/commercially sensitive or confidential information!


6021 posts

Uber Geek
+1 received by user: 154

Trusted

  Reply # 136477 8-Jun-2008 18:02
Send private message

Based on your attenuation you must be around 0.7km from the DSLAM, what is the signal to noise ratio (or noise ratio). There should be no issues with this connection unless, there is a DSLAM port issue, modem problem (but youve tried others) bad intermittent joint on the line, or there is a phone/fax/skybox or alarm across the line that is not behind a filter that you have not discovered.

If you can be certain there is no issue at your end as far as other POTs devices across the line without filters then I suggest you contact your ISP to kick Chorus to check your line.

Cyril

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Samsung introduces Galaxy Note8
Posted 24-Aug-2017 08:50


How Oppo shakes New Zealand’s phone market
Posted 22-Aug-2017 18:32


Recognition for top small business advisors
Posted 22-Aug-2017 17:23


OPPO R11 dual 20MP camera phone debuts in New Zealand
Posted 22-Aug-2017 15:45


Intel introduces new 8th Generation processors
Posted 21-Aug-2017 19:02


Trend Micro launches Home Network Security
Posted 21-Aug-2017 18:38


Avondale College students at top of Microsoft Office Specialist World Championship
Posted 21-Aug-2017 14:11


Garmin introduces inReach SE+ and inReach Explorer+
Posted 21-Aug-2017 14:05


Public Wi-Fi plus cloud file sharing
Posted 18-Aug-2017 11:20


D-Link NZ launches professional Wireless AC Wave 2 Access Point for businesses
Posted 17-Aug-2017 19:25


Garmin introduces the Rino 700 five-watt two-way handheld radio
Posted 17-Aug-2017 19:04


Garmin announces the Foretrex 601 and Foretrex 701 Ballistic Edition for outdoor and tactical use
Posted 17-Aug-2017 19:02


Brightstar announces new distribution partnership with Samsung Knox platform in Australia
Posted 17-Aug-2017 17:07


Free gig-enabled WiFi network extends across Dunedin
Posted 17-Aug-2017 17:04


Samsung expands with connect Gear S3 Frontier
Posted 17-Aug-2017 15:55



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.