So we have one particular job underway for a customer, they are building a new premises.
Getting a fibre installed has been the biggest mission ever.
So we logged the job well before Christmas (through our wholesaler), scope was done. Went away saying a design was required due to it being MDU. We expected that, all good.
Customer then mucked around a bit as Chorus were requesting how many tenants would be in the complex, but customer is dividing as they go. We informed the customer they needed to commit to a number or it would just keep holding things up. Customer commits to a number and design gets underway.
Design was approved a couple of weeks ago now, and still no booking date for work to be done on-site.
It is now at the point where this install is holding up building work like pouring concrete and putting GIB on. We have said customer could install conduit internally but just needs to make sure it is a continuous duct with no 90* bends and draw wire. Customer is understandably nervous about doing that in case the techs decide the duct is no good.
So yes, just a bit of a rant - sorry, I get sick of seeing them on here too.
But how the hell do you get some urgency to Chorus about getting stuff happening?! Our provider is requesting daily updates, but not getting much back, just same old 'we are waiting for resources to become available'.
Edit: Literally as I hit go on this post, get an updated RFS of 14/3/18 - WHAAAT?! Just ridiculous, there is no copper in the complex. I'm getting the feeling Spark are going to get some business here with a 4G connection, especially now that public IP's are available.