Enable "door knockers" and pre plan/build before choosing ISP

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Goosey

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#230325 19-Feb-2018 11:31

Hi,

TDLR: Enable Networks (Christchurch), offering to do plan/scope and build and leave ONT ready on wall (not live though), before I contact chosen ISP to 'order' fibre.

Last week Friday, my wife answered a door knocker representing enable. They left a flyer and also my wife gave them my contact deets.

The intention of the door knocker I thought was to drum up business to connect to fibre (which has been in the ground outside for about 6 years and Im on VF ADSL until recently getting pushed onto VDSL for free). Im on VDSL because I havent got around to doing my internal works i.e. install the unifi AP i brought, install the wall cabinet I brought and move the ethernet run from the lounge to the garage where I want the cabinet and ONT etc).

Anyway, I got a text this morning from Enable telling me to log into (link supplied) and organise my plan and build dates for my 'recent order'. OK WTAF? So I called and as it turns out Enable is offering to do the plan/scope and build and leave it all completed before I actually call my ISP. COOL. This means I can get the fibre and ONT all cabled up to where I want it before the hassles of choosing an ISP (at this stage I feel I need to leave VF and move to Spark).

So, my plan visit is in two weeks time and Ive set the date of the build a week later.

Right, just need to find someone to help me install the unifi AP, hang my rack mount cabinet and pull through a new ethernet cable from lounge to garage (and I guess pull though one from the room where it used to end up to the garage).

Cool....

updates as they progress.

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#1960258 19-Feb-2018 11:36

At least this gives me a good set planning date and I'll be able to sort out the specifics.

In my view, I know where the ONT should go, looks easy enough for them to get it there. In the roof space above, I can see the nest of all the telephone cables (including the master filter), so getting that routed to the ONT shouldbt be a problem (to liven up the jackpoints for telelphone). Alarm's sorted but will need to call out tech (or learn how to) disable the POTs dialler (as have that on as well as IP). Hmm best I order my CV sentry battery!

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trig42

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#1960260 19-Feb-2018 11:38

That is quite a good service.

I would assume, then, that once you have chosen your Fibre ISP, they would place the order through to Enable, who would just 'light it up' so to speak.

Goosey

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#1960265 19-Feb-2018 11:45

trig42:

That is quite a good service.

I would assume, then, that once you have chosen your Fibre ISP, they would place the order through to Enable, who would just 'light it up' so to speak.

Sounds that way (after recieving said router for new ISP and plugging it in or simply plugging in my existing VF supplied router they sent me for free last year for VDSL which also handles fibre).

Does spark now do 5G on their's ? Actually doesnt matter as my UniFi does 5G.

hmm where to put my Unifi. VF router in a bedroom and 'just' gets coverage to master bedroom...if placing Unifi at same distance but obviously on the celing but behind another 2 walls....hmm. Or do I place the Unfi in the hallway / centre of the house.

Wheelbarrow01

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Chorus

#1960286 19-Feb-2018 12:18

trig42:

That is quite a good service.

I would assume, then, that once you have chosen your Fibre ISP, they would place the order through to Enable, who would just 'light it up' so to speak.

You are correct - once this work is done, the OP merely needs to contact their preferred RSP to submit an order to Enable, which will be treated as intact (so activation only required). The only part that could be tricky is if you are getting fibre voice and you need/want your existing phone jackpoints integrated into the ONT (or fibre router). In this case, a tech visit may still be required.

Chorus are also doing full pre-installs in some areas as part of a pilot project.

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

antoniosk

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#1960300 19-Feb-2018 12:28

Doesnt Enable get paid by premises physically joined to the fibre network?

Makes no diff if it's lit or dark I guess...

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Antoniosk

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#1960303 19-Feb-2018 12:32

Enable (and the other small LFC's) get paid by the CFH when the house is connected, so its in their best interest to get you on their fibre network installed into the premise as soon as they can. So its very smart of them to roll out door knockers.

Chorus got paid when they go past the house. So they don't care too much about the connection side.

cruxis

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#1960341 19-Feb-2018 13:28

This is exactly what I did. When the door knockers came I signed up right away, I had a working ONT installed within 2 weeks. But I still have no intention of using the fibre until they at least match chorus VDSL speed (110/50) and price 85$ unlimited. Same goes with my neighbours still staying with VDSL. I think chorus is really putting on enable with VDSL upgrades they are doing in Christchurch.

I have also had a follow up phone call on how the install went. It was a simple install that went perfectly was a good quality job for me. But did inform them to raise the upload to 50mbit to compete with chorus in my street then I would switch.

Sideface

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#1960378 19-Feb-2018 14:24

cruxis:

<snip> But I still have no intention of using the fibre until they at least match chorus VDSL speed (110/50) and price 85$ unlimited.<snip>

That sounds unbelievably fast. Are you talking about real-world performance that you are actually getting, or theoretical maximum speeds?

Sideface

Goosey

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#1960391 19-Feb-2018 14:39

Wheelbarrow01:

trig42:

That is quite a good service.

I would assume, then, that once you have chosen your Fibre ISP, they would place the order through to Enable, who would just 'light it up' so to speak.

You are correct - once this work is done, the OP merely needs to contact their preferred RSP to submit an order to Enable, which will be treated as intact (so activation only required). The only part that could be tricky is if you are getting fibre voice and you need/want your existing phone jackpoints integrated into the ONT (or fibre router). In this case, a tech visit may still be required.

Chorus are also doing full pre-installs in some areas as part of a pilot project.

Hmm, At the planning visit, I was going to ask this i.e. will they tie my existing phone jacks in the house to be able to be plugged into the ONT at the same time BUT obviously they wont work, but at a long shot... could let me plug in an extentsion from where they tie it off to the jackpoint in the garage (which would be still live), thus when fibre is ordered, I just need to remove the extentsion and as it were, plug it into the ONT.

Would save them an extra visit.

xpd

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#1960397 19-Feb-2018 14:44

Sideface:

cruxis:

<snip> But I still have no intention of using the fibre until they at least match chorus VDSL speed (110/50) and price 85$ unlimited.<snip>

That sounds unbelievably fast. Are you talking about real-world performance that you are actually getting, or theoretical maximum speeds?

He'd have to be living on the cabinet for those speeds, surely ?

I get around 44/15 and I'm about 100m from my cabinet.

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Mistenfuru

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#1960402 19-Feb-2018 14:52

xpd:

Sideface:

cruxis:

<snip> But I still have no intention of using the fibre until they at least match chorus VDSL speed (110/50) and price 85$ unlimited.<snip>

That sounds unbelievably fast. Are you talking about real-world performance that you are actually getting, or theoretical maximum speeds?

He'd have to be living on the cabinet for those speeds, surely ?

I get around 44/15 and I'm about 100m from my cabinet.

I'd agree, I had a cabinet directly outside my property and never saw the Upload above 30 (or the down above 100).

Just for the Ping upgrade I'd definitely switch to Fibre over VDSL, it's better in pretty much every way possible....

Spyware

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#1960404 19-Feb-2018 15:00

xpd:

He'd have to be living on the cabinet for those speeds, surely ?

I get around 44/15 and I'm about 100m from my cabinet.

I get 100/43 at 300 metres.

============================================================================
VDSL Training Status: Showtime
VDSL Profile: Profile 17a
Traffic Type: PTM Mode
Link Uptime: 49 days: 17 hours: 2 minutes
============================================================================
VDSL Port Details Upstream Downstream
Line Rate: 43.595 Mbps 100.153 Mbps
Actual Net Data Rate: 43.551 Mbps 99.999 Mbps
Trellis Coding: ON ON
SNR Margin: 6.2 dB 11.0 dB
Actual Delay: 0 ms 0 ms
Transmit Power: - 2.4 dBm 14.4 dBm
Receive Power: -17.8 dBm 5.3 dBm
Actual INP: 0.0 symbols 0.0 symbols
Total Attenuation: 15.4 dB 9.1 dB
Attainable Net Data Rate: 43.306 Mbps 114.028 Mbps

Talkiet

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#1960406 19-Feb-2018 15:02

There's an appreciable percentage of people that can achieve as good as fibre headline DL speeds on VDSL, and UL can frequently be better than Fibre because of the regulated and commercial offerings that are being used. In saying that, and having used both, I'd pick 100/20 fibre over 110/50 VDSL any day of the week, twice on Sundays and never look back.

If the difference between a rock solid 2xMbps upload and up to 50ish upload was that important to me then it's likely I'd want even more (if I had to do a huge backup etc, and then there's no substitute for fibre anyway.

Cheers - N

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

epr

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#1960408 19-Feb-2018 15:07

Can you tell me what area you are in and how long ago they dug up your rode to lay the pipes?

DarkShadow

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#1960412 19-Feb-2018 15:11

Mistenfuru:

xpd:

Sideface:

cruxis:

<snip> But I still have no intention of using the fibre until they at least match chorus VDSL speed (110/50) and price 85$ unlimited.<snip>

That sounds unbelievably fast. Are you talking about real-world performance that you are actually getting, or theoretical maximum speeds?

He'd have to be living on the cabinet for those speeds, surely ?

I get around 44/15 and I'm about 100m from my cabinet.

I'd agree, I had a cabinet directly outside my property and never saw the Upload above 30 (or the down above 100).

Just for the Ping upgrade I'd definitely switch to Fibre over VDSL, it's better in pretty much every way possible....

It depends on what card you're connected to. The new cards can do upload speeds of up to 50, old cards can go up to 30.

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