Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1767 posts

Uber Geek

Subscriber

#233858 7-May-2018 01:13
Send private message

Note: This is in Taupo

 

I was torn where to put this but felt involving multiple companies here was best.  It is in relation to My Republic, but the problems are realated to Chorus (/there subsidaries).

 

My brother has been waiting over 1 year for UDB.  Through chorus fault the process was cancelled without them being informed and desipite completing all requests required, soudls like she jsut did it, and that was that tough luck.  My republic got them to reapply  (back of the queue) 6 months ago and they are not in the 90 day window waiting for an install.

 

Since the signed the 12 month contract they went for a buisness plan as they worked from home.  They now have an office and so that is not necessary.  The contract is for buisness $129 a month for three months and then $179 on 24 month contract.  Looking at prices today this an outrageous deal, in fact they dont need a buisness plan any more at all as the business in that 1 year has now moved into offices.

 

Theres two things I want to assist them with

 

A) Escalating the install, this has been a nightmare with chorus stff just cancelling the job without permission.  It is unreasonable to be a over 1 year (april 17) and then told 90day wait period applies!  somebody maybe at couras could step up to take a look?

 

B) Changing the 1 year old paln with my resuplic to a home plan as buisness is based at our offices, without disruptinting install date they have of within 90 days.

 

Any experts able to lend some though or a hand on who to ping in here.  if it was me I would have lot it with chorus, its now offically 13 months since the documents were signed.


Create new topic
9795 posts

Uber Geek

Lifetime subscriber

  #2008971 7-May-2018 05:21
Send private message

1) chorus dont need permission your to cancel the install, it would be poliet for them to tell you have they or are going to and why though. its a bit on the nose for them to cancel and give you the 90 day wait period though.

 

i suspect there is more to it than above though.

 

maybe @chorusnz can look from there end


Create new topic




News »

Freeview On Demand app launches on Sony Android TVs
Posted 6-Aug-2020 13:35


UFB hits more than one million connections
Posted 6-Aug-2020 09:42


D-Link A/NZ extends COVR Wi-Fi EasyMesh System series with new three-pack
Posted 4-Aug-2020 15:01


New Zealand software Rfider tracks coffee from Colombia all the way to New Zealand businesses
Posted 3-Aug-2020 10:35


Logitech G launches Pro X Wireless gaming headset
Posted 3-Aug-2020 10:21


Sony Alpha 7S III provides supreme imaging performance
Posted 3-Aug-2020 10:11


Sony introduces first CFexpress Type A memory card
Posted 3-Aug-2020 10:05


Marsello acquires Goody consolidating online and in-store marketing position
Posted 30-Jul-2020 16:26


Fonterra first major customer for Microsoft's New Zealand datacentre
Posted 30-Jul-2020 08:07


Everything we learnt at the IBM Cloud Forum 2020
Posted 29-Jul-2020 14:45


Dropbox launches native HelloSign workflow and data residency in Australia
Posted 29-Jul-2020 12:48


Spark launches 5G in Palmerston North
Posted 29-Jul-2020 09:50


Lenovo brings speed and smarter features to new 5G mobile gaming phone
Posted 28-Jul-2020 22:00


Withings raises $60 million to enable bridge between patients and healthcare
Posted 28-Jul-2020 21:51


QNAP integrates Catalyst Cloud Object Storage into Hybrid Backup solution
Posted 28-Jul-2020 21:40



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.