100/20 Speed Test

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iDruid

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#236054 15-May-2018 20:19

Hi,

Just wanting some feedback on fibre speeds, I have just recently signed up to compass on a 100/20 plan

however, these speeds seem some what slow, my previous ISP maintained a stable 100/20 minimum.

Surely I must have been put on the incorrect plan?

1 | 2 | 3

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#2016492 15-May-2018 20:24

Is this test done over Wi-Fi or Ethernet?

John

iDruid

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#2016493 15-May-2018 20:25

Ethernet

Talkiet

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#2016507 15-May-2018 20:41

You're highly likely to be on a Chorus 30/10 (actually 5x/1x) profile... It could either be a normal part of a provisioning process that might fix itself in a day or so, or you may need to ask for it to be looked into. (The giveaway here is the very consistent speed at those levels)

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

Jase2985

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#2016531 15-May-2018 21:31

sounds like its been misprovisioned as 50/10

iDruid

64 posts

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#2017200 16-May-2018 21:06

Thanks John, N & Jase for your comments,

I will have too ask some questions, its been 48 hours since connection, however why would

and how would a wrong provision be done? excuse my ignorance but is it still just an incorrect

keystroke for assignment?

Cheers

yitz

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#2017214 16-May-2018 21:13

Have you received confirmation of which plan you have been put on? I would give them a call.

Although if you haven't already, try power off the ONT for 10-15 minutes then turn it back on and then run another speed test to check whether there be a difference in speeds. The ONT is the white box where the fibre comes in with Chorus logo on it.

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mdav056

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#2017226 16-May-2018 21:48

Interestingly, I'm on 100/20 with Spark, and recently I've been getting 100/30 rather consistently. I'm not going to complain.

gml

hio77

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#2017230 16-May-2018 21:59

mdav056:

Interestingly, I'm on 100/20 with Spark, and recently I've been getting 100/30 rather consistently. I'm not going to complain.

if you flick me your account i'm happy to look..

Suspect chorus may have left you on 100/50?

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mdav056

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#2017234 16-May-2018 22:09

hio77:

mdav056:

Interestingly, I'm on 100/20 with Spark, and recently I've been getting 100/30 rather consistently. I'm not going to complain.

if you flick me your account i'm happy to look..

Suspect chorus may have left you on 100/50?

I'm sure Spark didn't leave me on 100/50 as it's been a very consistent 100/20 since November last year.

Thanks, but I think I'll keep my head down!

gml

iDruid

64 posts

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#2017839 17-May-2018 18:40

Ok fellow zoners, had a reply today and from ISP end they are saying that the provisioning

is correct? I've run other tests to other servers and things just get from bad to worse, I had

a solid 100/20 also on spark but I maybe moving soon hence the shift to a non-contract.

What could be up? or down :-) to be exact.

Cheers

Linux

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#2017853 17-May-2018 18:59

@iDruid I would go back again and ask them how / what they checked?

John

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iDruid

64 posts

Master Geek
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#2017868 17-May-2018 19:23

Hey, I could post what they sent me but I don’t think
That’s fair either or is it? They pretty much said they checked
Their end and with chorus and my provisioning is correct
They sent me a screenshot of a dashboard app I’m guessing

Cheers
Dan