Orcon or continue with Spark Fiber

Forums › New Zealand Broadband › Orcon or continue with Spark Fiber

automata21

3 posts

Wannabe Geek

#237666 12-Jun-2018 12:23

Hi Guys, I am currently using spark 200 Mbps @ $124 per month and is on contract (Location Auckland, Botany). Looking at other option I see Spark is way expensive and even if I break contract ($200 fine) I can move to other ISP like Orcon and save money in long run. I don't have any landline or lighthouse streaming service use as Netflix & amazon prime is more than enough. So just checking if switching provider makes sense and services from Orcon or any other provider good enough?

gehenna

6636 posts

Uber Geek

Moderator

Trusted

Lifetime subscriber

#2034316 12-Jun-2018 12:29

That's super expensive for 200Mbps. My gig unlimited service with Orcon is $99 per month. Orcon's physical service is brilliant. I've never had a good experience with their support, but they're based in NZ now instead of overseas and I haven't needed to talk to them since that change was made, so maybe better now. But when it works and you don't need support, the service is great for the price!

automata21

3 posts

Wannabe Geek

#2034326 12-Jun-2018 12:41

gehenna:

That's super expensive for 200Mbps. My gig unlimited service with Orcon is $99 per month. Orcon's physical service is brilliant. I've never had a good experience with their support, but they're based in NZ now instead of overseas and I haven't needed to talk to them since that change was made, so maybe better now. But when it works and you don't need support, the service is great for the price!

Great Thanks. Yeah, I feel we are paying too much for home user

Pumpedd

1759 posts

Uber Geek
Inactive user

#2034427 12-Jun-2018 14:19

automata21:

Hi Guys, I am currently using spark 200 Mbps @ $124 per month and is on contract (Location Auckland, Botany). Looking at other option I see Spark is way expensive and even if I break contract ($200 fine) I can move to other ISP like Orcon and save money in long run. I don't have any landline or lighthouse streaming service use as Netflix & amazon prime is more than enough. So just checking if switching provider makes sense and services from Orcon or any other provider good enough?

Talk to them first. They will probably offer you a new deal that will save you the contract fee.

automata21

3 posts

Wannabe Geek

#2034431 12-Jun-2018 14:23

Pumpedd:

Talk to them first. They will probably offer you a new deal that will save you the contract fee.

I did, but they didn't seem to be interested in doing anything. IMO it all depends on the attitude of the person on the other side. I doesn't add any incentive to them to hold on to their customer I guess.

Linux

6921 posts

Uber Geek

Trusted

Lifetime subscriber

#2034438 12-Jun-2018 14:32

I am not surprised while you are under a contract term

John

hangon

396 posts

Ultimate Geek

#2034600 12-Jun-2018 20:24

Next month I'll consider moving or changing plan (with Orcon)...

I found it absurd that one can get Gigantic Fibre unlimited for $109.95/m as new customer with 1 year contract, or $99.95 with 2 year contract

But if an existing customer try to upgrade existing 100/20 to Gigantic you looking at $129.95/m with 1 year contract (from MyOrcon => upgrade)

On the other hand, Skinny offering Unlimited Fibre Ultra for $98/m with 1 year contract. Skinny's 200/20 plan is $88/m with 1 year contract. All significantly cheaper than $124/m you paying spark.

gehenna

6636 posts

Uber Geek

Moderator

Trusted

Lifetime subscriber

#2034609 12-Jun-2018 20:39

hangon:

But if an existing customer try to upgrade existing 100/20 to Gigantic you looking at $129.95/m with 1 year contract (from MyOrcon => upgrade)

Call them. I was on the same plan as you, still in contract period. They cancelled it, and signed me up to a new 24 month contract at the new price with no penalties.

linw

2259 posts

Uber Geek

Subscriber

#2034619 12-Jun-2018 20:53

Yes, Orcon is very reliable and price is excellent.