Fibre speed etc

Forums › New Zealand Broadband › Fibre speed etc

pctek

807 posts

Ultimate Geek
+1 received by user: 157
Inactive user

#238037 30-Jun-2018 09:42

So my brother is connected now, Voyager 100mbps plan on fibre.

It kind of sucks.

http://www.speedtest.net/result/7433299319

Ping 26 Download 98.

Mine is ping 2 ms, download 103.

This is on his wired desktop. Using laptop or ipad on wifi it's even worse, he got 22 mbps and ping about the same.

Any suggestions? Modem is in the middle of house - equal distance from his room and lounge, where he uses devices, so not really an idea to move it.

Perhaps his settings on the modem, using the Voyager supplied one.

1 | 2

12177 posts

Uber Geek
+1 received by user: 8470

Trusted

Lifetime subscriber

#2046316 30-Jun-2018 09:46

Are you testing to the same server when testing speed / ping and are you testing over 2.4 or 5Ghz on Wi-Fi?

John

l43a2

1784 posts

Uber Geek
+1 received by user: 591

ID Verified

Trusted

#2046322 30-Jun-2018 10:14

try test to a different server.

afe66

3181 posts

Uber Geek
+1 received by user: 1678

Lifetime subscriber

#2046411 30-Jun-2018 13:02

OK so he's paying for a 100mbs plan and he downloads at 98?

Sounds like he's getting what he paid for.

Much better than my asdl2 plan which never got more than 50% of what the Telco said I could get...

Wi-Fi speed isn't a fibre issue if the direct lan speed is good

kyhwana2

2572 posts

Uber Geek
+1 received by user: 233

#2046422 30-Jun-2018 13:52

Not sure what you're asking? The wired speed test is about what you'd expect.
22mbit over wifi sounds like it's either 2.4ghz 802.11n and/or just being too far away from the AP or a fair amount of interference.

https://www.geekzone.co.nz/sbiddle/8728 is still relevant re wifi speeds. (Basically you'll need to upgrade all your kit if you want decent wifi speeds.)

pctek

807 posts

Ultimate Geek
+1 received by user: 157
Inactive user

#2046427 30-Jun-2018 14:01

22mbps in wifi.

Granddaughters laptop on wifi here gets 64mbps.

He has chnaged it to 5ghz, which doubled it, about 40mbps now on laptop...but still slower than this end.

never mind, I'll run a cable when I get there for him.

Now, a new piece of weirdness:

This is at my house with sons PC

I changed my modem to 5GHz.

Granddaughters laptop didn't even blink. Happy as.

Sons Win10 PC no longer even sees the modem. The SSID doesn't show, at all. Neighbours SSID s do.

Updated driver, removed hardware driver, let it pick it back up, twiddled with various settings, nothing.

The SSID name etc did not change, same on 5GHz as before.

I enabled 2.4GHz again in modem but still no SSID found on his PC for wifi to connect to.

WTF????

Currently fed a cable to it as a work around, but why no wifi now?

RunningMan

9185 posts

Uber Geek
+1 received by user: 4834

#2046432 30-Jun-2018 14:57

NZ WiFi channel with a US PC?

Lenovo

Shop now for Lenovo laptops and other devices (affiliate link).

pctek

807 posts

Ultimate Geek
+1 received by user: 157
Inactive user

#2046437 30-Jun-2018 15:25

No.

Pc happily on it for 8 months now. Built with parts by me, except his wifi adpter that he bought from PBtech...TPLink.

Chnage ghz and this happens? Why?

RunningMan

9185 posts

Uber Geek
+1 received by user: 4834

#2046439 30-Jun-2018 15:34

You said you just changed the modem, so it hasn't been the same for 8 months.

If the modem is set to WiFi channel that isn't available elsewhere, and the WiFi driver is set for a different locale, you won't see the SSID.

BarTender

3629 posts

Uber Geek
+1 received by user: 2572

ID Verified

Trusted

Lifetime subscriber

#2046445 30-Jun-2018 15:44

A wired speedtest is the only way to check your speed. And even then it's possible with older / rubbish network cards it won't be able to saturate 100Mbit.

pctek

807 posts

Ultimate Geek
+1 received by user: 157
Inactive user

#2046461 30-Jun-2018 16:04

RunningMan:

You said you just changed the modem, so it hasn't been the same for 8 months.

No I didn't.

"I changed my modem to 5GHz."

As in a setting.

sbiddle

30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#2046503 30-Jun-2018 17:37

Basically there is nothing wrong.

Latency would be explained by using an off-net speedtest server that doesn't peer locally - ie if they are in Napier for example and picking Napier as the server and Voyager don't peer in Napier with them (I'd be surprised if anybody peers in Napier) then traffic will go to Auckland and back which explains the latency.

As for speeds over WiFi nothing is guaranteed and there are literally a million reasons why speeds can vary ranging from poor signal strength meaning low MCS rates to devices connected with poor signal strength bogging down the AP and causing overall degradation of WiFi performance for all devices connected to the AP.

Apple TV

Stream your favourite shows now on Apple TV (affiliate link).

KiwiSurfer

1722 posts

Uber Geek
+1 received by user: 993

ID Verified

Lifetime subscriber

#2046544 30-Jun-2018 20:29

If you can't see the 5GHz network it's likely your wireless device doesn't support 5GHz. Fairly common—generally only Apple seems to include 5Ghz by default across all their devices. Other companies might only include it in their more expensive devices. I'd just turn on both 2.4GHz and 5GHz and have the 5GHz capable devices use 5GHz with the others using 2.4GHz.

richms

29098 posts

Uber Geek
+1 received by user: 10209

Trusted

Lifetime subscriber

#2046575 30-Jun-2018 21:43

5Ghz channels are a pain, many devices only support a subset of them because they dont want to include support for DFS channels, or are actually for another market.

Or the wifi adapter was the cheapest one on the shelf so is 2.4 only.

98 over wired is perfect.

Richard rich.ms

RunningMan

9185 posts

Uber Geek
+1 received by user: 4834

#2046619 1-Jul-2018 07:47

pctek:

"I changed my modem to 5GHz."

As in a setting.

Yep - a setting which seems to have stopped the PC connecting to it. Not all WiFi channels are the same, your PC probably can't seem them all.

pctek

807 posts

Ultimate Geek
+1 received by user: 157
Inactive user

#2046727 1-Jul-2018 11:48

As I said, I re-enabled 2.4 but it still doesn't see it.

"I enabled 2.4GHz again in modem but still no SSID found on his PC for wifi to connect to."

Never mind, got suggestions off another forum. They read the questions.

1 | 2