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973 posts

Ultimate Geek
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Topic # 240763 24-Sep-2018 19:35
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So I have been with BigPipe for a few years now. When I joined the pricing was good, I got a static IP address in case I needed it for very little, and the support options didn't worry me.

 

Now, three years later, I have found have never had a need for the static IP address, the support is less than stellar when it really matters (though I have learnt what to do in those situations), IPv6, which I rather liked having, has gone bye-bye, and I am on the same network as Skinny, who appear to have phone support and are over $30 per month cheaper for the "gigabit" plan.

 

So I ask, what is the point of BigPipe now? Do they just want people to change to Skinny or what?






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Geek
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  Reply # 2095756 24-Sep-2018 19:45
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With Bigpipe but have looked at skinny, although it's cheap i don't think i can deal with an HG659 (forced modem by skinny) again, had terrible Wifi or was my experience an outlier?




973 posts

Ultimate Geek
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  Reply # 2095768 24-Sep-2018 20:02
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timbee:

 

With Bigpipe but have looked at skinny, although it's cheap i don't think i can deal with an HG659 (forced modem by skinny) again, had terrible Wifi or was my experience an outlier?

 

 

I already have the HG659 from BigPipe so that does not worry me. The wifi seems more than adequate for the needs of my flat but I cannot say that it is stellar.






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  Reply # 2095835 24-Sep-2018 22:03
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timbee:

 

With Bigpipe but have looked at skinny, although it's cheap i don't think i can deal with an HG659 (forced modem by skinny) again, had terrible Wifi or was my experience an outlier?

 

 

You can use another modem.. they just wont give you any support for connection issues





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