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9 posts

Wannabe Geek

# 243814 3-Jan-2019 12:25
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So I got the Asus RT-AC68U, it says in PBtech it works with nz fibre and Vodafone says it should be plug and play...

My router WAN setting is saying "your ISPs DHCP does not function properly"; used quick setup; no auth, dynamic IP

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716 posts

Ultimate Geek

  # 2153795 3-Jan-2019 12:27
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Have you enabled VLAN 10 on the WAN interface? Don't know the exact steps for doing this on this particular router sorry. Have a poke around in the more advanced WAN settings. 

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  # 2153833 3-Jan-2019 13:01
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I’ve got this router, if you do a search on here there are some posts about what you have to do to set it up, it took a bit of cursing but it worked in the end.


716 posts

Ultimate Geek

  # 2155906 7-Jan-2019 16:29
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Had any luck @conma293 ?



9 posts

Wannabe Geek

  # 2155978 7-Jan-2019 20:20
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Yeh mate, PB tech has a whole range of router instructions for NZ broadband - 

ISPs won't even try to help you, think it's against policy for them to bother


218 posts

Master Geek

  # 2155981 7-Jan-2019 20:28
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I think they consider the fact that they supply you with a router set up for their network enough help, otherwise you are choosing to bypass their help so good luck and no support sorry.

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  # 2159652 12-Jan-2019 13:21
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Good that you got it sorted. Those PB Tech screenshots were incredibly helpful for me when I was setting up my RT-AC68U. 


It's probably onerous for ISP customer service to know how all the individual settings are laid out for every router. I'm with Spark and they have all the settings for non-Spark routers on their website but where you input those details seems to differ from device to device. 


Also, if you are interested in flashing a new firmware at some point you could try Merlin. I've currently got Merlin running on mine along with a script called Diversion which blocks ads at the router.

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